[randiferousParticipant]

I have set up an opt-in form using the MailChimp add-on. However, when I test it by entering my email and clicking submit, the cursor changes to a circle with a diagonal line through it and the email address is not submitted to my MailChimp list. Please help. My url is http://www.jbcggame.com, WordPress version 4.5.2, X version 4.5.2 and cornerstone 1.2.4. Thanks

[RahulModerator]

Hi there,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[randiferousParticipant]

This reply has been marked as private.

[NicoModerator]

Hi There,

You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes.

Thanks.

[randiferousParticipant]

Tried testing for plug in conflict. It worked last night, it seemed like a conflict with the Duplicator plugin, which I removed, although I still got the cursor with the circle and line through it, but this morning it’s not working again.

[randiferousParticipant]

On further inspection, it did work but the pop-up success message did not come up. Also, can I use css to change the cursor appearance? I’m afraid the circle with the line through it will make people think that they’re submission did not go through and that they will either try over again a couple of times or just forget about signing up.

[JoaoModerator]

Hi Randi,

I Turned the plugin off and ON and now the success message is appearing.

Please have a look.

Let us know if you need help with anything else.

Joao

[randiferousParticipant]

I still am having problems with the success message appearing. I checked my Chrome developer console messages and this is what I see:
(index):1 XMLHttpRequest cannot load http://randykarey.com/jbcggame/wp-admin/admin-ajax.php. No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘http://jbcggame.com’ is therefore not allowed access.

[DarshanaModerator]

Hi there,

Please refer to the following detailed information on this (https://jvaneyck.wordpress.com/2014/01/07/cross-domain-requests-in-javascript/).

Thanks!

[Author]

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