[MaartenParticipant]

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[JackKeymaster]

Hi there Maarten,

Thanks for posting back, that doesn’t look like a timeout, it looks like it was successful based on the second screenshot, but still no confirmation message.

It’s hard to debug, as we’ve tried to replicate and couldn’t, do you have any custom Javascript on the site? If you do, can you try removing it, just in case that’s effecting it in anyway.

Do you have any Android devices to test with, to check if it just happens on iOS for you?

Thank you!

[MaartenParticipant]

Hi

I will test it on a android device of a friend I will contact him now.

Only I disagree that it looks successful…since the colors of the button do not go back to their normal clarity. If you press the button in a browser on my laptop you always see the bright colors (and confirmation message). Also I can check that the input is unsuccessful since there is no entry in my mail chimp list…:(

I have no javascript running on my website.

What are the possible differences between your successful test environment and my unsuccessful environment of all my test devices (different wifi, different 3G/4G providers, browsers, phones, test pages, emailadresses and names, all in Amsterdam/the Netherlands)…where all of the buttons remain vague instead of bright after clicking?

I will let you know about the android test

[MaartenParticipant]

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[JackKeymaster]

Hi there Maarten,

Thanks for the additional information. I’ve just checked again on both mobile and desktop and now it’s not working on either.

On both my laptop and iMac, the submit never completes and it never actually sends any data on click, can you try and find up the FTP details and post them in a private reply as we’re going to need to debug this further. 🙂

Thanks!

[MaartenParticipant]

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[JackKeymaster]

Hi there Maarten,

Hope you’re well today and thanks for writing back, I’ve found the issue, the admin-ajax.php requires authorization, as the request itself returns a 401 on clicking the button, which prevents it from working.

I’ve looked at your permissions and they’ve been edited quite heavily, none of your folders have “out of the box” permissions and your .htaccess is missing default rules.

Please review both this https://codex.wordpress.org/htaccess and also https://codex.wordpress.org/Changing_File_Permissions

Thank you!

[MaartenParticipant]

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[Paul RModerator]

Hi,

No, there isn’t any security backfire with using that code.

That code is needed for ajax functionality to continue to work.

https://codex.wordpress.org/Brute_Force_Attacks

Thanks

[Author]

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