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  • March 3, 2017 at 4:17 pm #1393823
    aaronnb
    Participant

    I am having the same issue as in this thread. I have followed these instructions and it still isn’t working;

    Open the file /wp-content/plugins/x-email-mailchimp/email-mailchimp/fuctions/vendor/mcapi/Mailchimp.php in a text editor and just below the line no. 167 (see: http://prntscr.com/6hgvjg), add following line of code:

    curl_setopt($this->ch, CURLOPT_SSL_VERIFYPEER, false);

    Please advise.

    March 4, 2017 at 1:34 am #1394191
    Christopher
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials
    – Mailchimp API key

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    March 7, 2017 at 3:39 pm #1398299
    aaronnb
    Participant
    This reply has been marked as private.
    March 8, 2017 at 12:54 am #1398709
    Rupok
    Member

    Hi there,

    Your site is asking for extra authentication that you might have set with htaccess. Let’s provide the credentials for that as well.

    Thanks!

    March 8, 2017 at 10:20 am #1399223
    aaronnb
    Participant
    This reply has been marked as private.
    March 8, 2017 at 11:27 am #1399359
    Rupok
    Member

    Hey there,

    Can you try re-installing the extension? Also some plugin might create conflict. You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

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