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  • January 20, 2017 at 2:08 pm #1338810
    AtlanicAvo
    Participant

    I’ve read a bunch of replies on this subject, but none of the fixes are working for me.

    I’m getting the message:
    “We’re sorry! Something went wrong. We were unable to add your email to the list. Please try again later.”

    Please can someone login and have a look.

    x version 4.6.4
    cornerstone 1.3.3

    Thank you!
    Richard

    January 20, 2017 at 2:09 pm #1338814
    AtlanicAvo
    Participant
    This reply has been marked as private.
    January 20, 2017 at 4:26 pm #1339022
    Darshana
    Moderator
    This reply has been marked as private.
    January 20, 2017 at 5:00 pm #1339044
    AtlanicAvo
    Participant

    Hi Darshana, I mentioned above that the “Flyer” sign up form works fine.
    It’s the “events” sign up form that I’m having issues with and it’s still the same.

    Thanks for help
    Richard

    January 20, 2017 at 10:16 pm #1339345
    Rue Nel
    Moderator

    Hello There,

    Thanks for updating in! I went ahead and edited your email form. I also tested it and now it works.

    http://prntscr.com/dycsg6

    If you have anything else we can help you with, please let us know.

    January 23, 2017 at 3:57 pm #1342166
    AtlanicAvo
    Participant

    Hi thanks, can yu tell me what you did? It’s not adding to our mailchimp list. and when i click it the cursor still turns into a “no entry” icon.

    Thank you
    Richard

    January 23, 2017 at 10:31 pm #1342588
    Rupok
    Member

    Hi Richard,

    The email must need to confirm the subscription and only then you will see that in list. So if you are testing, make sure to confirm the email.

    Cheers!

    January 24, 2017 at 11:40 am #1343439
    AtlanicAvo
    Participant

    THat makes a lot of sense! Thank you.
    Can i know the error and fix in case it returns?

    January 24, 2017 at 3:30 pm #1343734
    Darshana
    Moderator

    Hi there,

    Edit an email form and save changes OR re-create an email form will resolve most of the caching issues and will started to function properly.

    Thanks!

    February 1, 2017 at 11:55 am #1353993
    AtlanicAvo
    Participant

    Hi, I’m sorry but this isn’t working still or hasn’t since.
    Please can this be tried and tested.

    Richard

    February 1, 2017 at 7:22 pm #1354579
    Rad
    Moderator

    Hi there,

    Which isn’t one working? I just tried and it’s working. Please note that you can’t use same email when testing it, if it’s already registered in the system.

    Thanks.

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