Tagged: x
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AuthorPosts
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May 9, 2016 at 3:45 am #981867
Gary YParticipantHi,
I just updated, while using a child theme, and LOST EVERYTHING. How did this happen? What happened? I thought if you used a child theme its safe to update the main theme?
What do I do now? Start from scratch? No there is no backup….
May 9, 2016 at 3:46 am #981868
Gary YParticipantPs. only updated because the site gallery was not working (showed short code not images)
May 9, 2016 at 4:05 am #981900
ChristianModeratorHey there,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
May 9, 2016 at 6:04 am #982039
Gary YParticipantHi
Sure, been re-building it, but here are the login details,
Current issues, is that I’ve lost all alignment of columns, they are stacked on top of each other instead of next to each other. Gallery page still shows short code only.
I re-did all the other customisations.
May 9, 2016 at 6:05 am #982041
Gary YParticipantThis reply has been marked as private.May 9, 2016 at 8:12 am #982205
LelyModeratorHello Gary,
Thank you for the credentials.
Please use the following code for images.
[x_image class="la-gallery" src="http://lacomo.co.za/dev/wp-content/uploads/2014/05/la1.jpg" alt="La Como Gallery 1" type="thumbnail" link="true" href="http://lacomo.co.za/dev/wp-content/uploads/2014/05/la1.jpg" title="La Como Gallery 1"]
Upon checking, the space on your shortcode was converted to . This is the a result when you copy the shortcode on block grid item settings > Visual Tab element. Please try copy above shortcode in the TEXT TAB of BLOCK GRID ITEM SETTINGS instead. See attached screenshots.Hope this helps.
May 10, 2016 at 2:39 am #983646
Gary YParticipantHi
Thanx for this, odd how it worked and then suddenly stopped working without anything changing.. I’ve fixed, it but you did not answer my question about items stacking? On almost every page we have used 1/2 1/2 columns and they don’t display next to each other, they display on top of each other?
May 10, 2016 at 3:14 am #983678
LelyModeratorHello Gary,
You’re welcome!
Please try to reinstall your X theme. It seems that it is corrupted because there are few missing styles. You can delete X folder via FTP on wp-content/themes/. Then try installing it again. Do this also for Cornerstone. Delete cornerstone folder on wp-content/plugins/ then visit Addons homepage for automatic installation.Hope this helps.
May 10, 2016 at 4:11 am #983731
Gary YParticipantOk I have done that and now it’s stuffed my website up once more! Completely buggered!
May 10, 2016 at 4:24 am #983749
Gary YParticipantIt’s looking for this file, and it’s simply not in the download folder? I downlaoded it again and there is no such directory as x\framework\css\stacks?
May 10, 2016 at 6:08 am #983870
ChristopherModeratorHi there,
I was able to fix it by updating child theme @important statement. For more information on this process, take a look at the 4.3.3 release notes: http://theme.co/changelog/#theme-4-3-3
Hope it helps.
May 10, 2016 at 6:18 am #983876
Gary YParticipantYay, everything looks fine – thank you very much!
May 10, 2016 at 8:33 am #984079
ThaiModeratorYou’re most welcome 🙂
If you need anything else please let us know.
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