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  • July 29, 2014 at 6:37 am #74794

    Paddy P
    Participant

    hi there,
    we recently migrated our wordpress site and now the logo is broken.. I do not know if this connected with it being migrated but the logo we uploaded is not displaying and the logo image upload/selector in the customizer is not functioning.. I went into customizer to select the logo and the upload function there just doesn’t seem to work.

    Does anyone have any insight into this?

    our website URL:
    http://www.web30656.clarahost.co.uk/

    July 29, 2014 at 9:08 am #74855

    Paddy P
    Participant
    This reply has been marked as private.
    July 29, 2014 at 10:33 pm #75224

    Christian
    Moderator

    Hey Paddy,

    Yes, it is connected with migration. Please try updating your WordPress files and folders permission because we see an error generated in the with wp-admin/customize.php (see http://prntscr.com/47ph8e). You may also contact your web host regarding this issue.

    Thanks.

    August 1, 2014 at 5:42 am #76404

    Paddy P
    Participant
    This reply has been marked as private.
    August 2, 2014 at 5:05 pm #76870

    Kosher K
    Member

    Hi Paddy,

    I can see the your site logo now without issue,

    I also went into Customzizer -> and Logo upload section and can’t see any problem with it,

    Can you please clarfiy, and provide us with a screenshot.

    Thanks

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