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  • December 18, 2013 at 9:10 am #1795
    Barry M
    Participant

    I’m having trouble uploading my logo. It will let me select the file, but after that nothing happens. It’s the same for background images. I’m sure it’s just something I’ve missed.

    December 18, 2013 at 9:23 am #1796
    Rubin
    Keymaster

    Hey,

    make sure your /uploads/ folder in /wp-content/ has an high enough file permission. The chmod level has to be 766.

    December 18, 2013 at 9:36 am #1798
    Barry M
    Participant

    I dont actually know how to do that

    December 18, 2013 at 9:51 am #1801
    Barry M
    Participant

    OK, I checked it out and it was already set to 755. I’m still not having any Luck

    December 18, 2013 at 9:54 am #1803
    Rubin
    Keymaster

    It has to be set to 766+ not 755.

    December 18, 2013 at 9:59 am #1805
    Barry M
    Participant

    I changed it to 766. The themes, plugins, and upgrades folders are set to 755.

    It still wont upload.

    December 18, 2013 at 10:04 am #1806
    Rubin
    Keymaster

    Hey,

    can you send me your website adress and admin login via our contact form: http://theme.co/x/contact/ so I can log in and see what’s going on?

    December 18, 2013 at 10:33 am #1810
    Barry M
    Participant

    I sent it
    Thanks

    December 18, 2013 at 12:27 pm #1823
    Barry M
    Participant

    I contacted my web host, but he said that their apache required 755 and 644.

    December 18, 2013 at 1:27 pm #1837
    Barry M
    Participant

    The problem is resolved. I honestly don’t know what the problem was or what fixed it, but it is fixed. Thanks again for your help.

    December 18, 2013 at 1:30 pm #1839
    Rubin
    Keymaster

    No problem, feel free to get in touch with us at any time if you need us!

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