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  • February 9, 2017 at 12:39 am #1363907
    Paul R
    Moderator

    I checked your site with page speed and I can see you got a pretty high score but slow server response time.

    https://www.screencast.com/t/NjeFUQgh

    I would try checking with your hosting provider on this particular issue as it sounds like something related to your setup is causing this. Typically, this is due server configuration problems (i.e. underpowered, traceroute issues, packet loss, permissions errors, et cetera). Additionally, your host will be able to diagnose things much better due to the fact that they have a more complete view of your account and can work behind the scenes with you. If the problem you are experiencing persists after working with your host, don’t hesitate to let us know and we will be happy to assist you. Any relevant information that you can share with us from your host is also greatly appreciated as it will help us to better ascertain the source of the problem.

    February 9, 2017 at 6:37 am #1364208
    Garry
    Participant

    thanks Paul, Im on progress asking my hosting provider. I will give you the feedback later 🙂

    February 9, 2017 at 9:46 am #1364408
    Rahul
    Moderator

    Sure! We are always here standing by to assist you in anyway.

    Thanks!

    February 10, 2017 at 2:21 am #1365616
    Garry
    Participant

    Hi, I have disccused with hosting provider. And they tell me its my plugin fault. Yesterday I havent update my w3cache. But I have update it now. But it seems doesnt have many difference. Can you help me to identify what plugin that makes my site is slow. thankyou

    February 10, 2017 at 4:05 am #1365693
    Paul R
    Moderator

    Hi,

    I would like to check but the default login url does not work.

    I tried wp-admin and wp-login.php.

    Can you provide us your login url.

    Thanks

    February 10, 2017 at 9:39 am #1365946
    Garry
    Participant
    This reply has been marked as private.
    February 10, 2017 at 5:06 pm #1366440
    Rad
    Moderator

    Hi there,

    Are they able to provide information which plugin is causing this? Please backup your site and I’ll disable your site, this process may reset some of your plugin’s setting.

    Though, it’s not slow in my end.

    Thanks.

    February 11, 2017 at 3:17 am #1366880
    Garry
    Participant

    Im sorry i dont understand what do you mean. My hosting provider just tell me to check it one by one. Can you help me to identify the specific plugin causing problem on my site?

    February 11, 2017 at 6:07 am #1366936
    Rad
    Moderator

    Hi there,

    You can disable all the plugins, then check if there is any speed improvement (which confirm that one of the plugins is the culprit).

    Then enable a plugin then check if there is any speed issue, if there is, then the last plugin that you enable is the culprit, else, enable the next plugin and check if there is any speed issue, then repeat the process until you reach the last plugin.

    I could do that, but please backup your site first. Plus, I can’t guarantee if I can find the issue since it’s not slow on my end.

    Thanks!

    February 12, 2017 at 9:28 am #1367903
    Garry
    Participant

    I think w3cache is the culprit. when i turned it off my page insight score and server speed increase slightly. but my score is still bad. 50/100 can you help me to identify another problem. because i dont understand what to do. I have follow performance guide from x. thanks

    February 12, 2017 at 9:39 am #1367911
    Garry
    Participant

    I revised. I have turn off the w3cache, the server respond going better. but it goin to worse again

    February 12, 2017 at 4:30 pm #1368139
    Rad
    Moderator

    Hi there,

    Please try Autoptimize plugin instead of W3cache. It’s simpler one.

    Thanks!

    February 12, 2017 at 10:01 pm #1368408
    Garry
    Participant

    I turned off w3 cache plugin, but my respond time still bad on google page insight (0.61) respond time. can you help me to improve my score at google pageinsight. Do I using too many plugin or what
    thanks

    February 12, 2017 at 11:36 pm #1368470
    Paul R
    Moderator

    Hi Garry,

    Let’s take it one step at a time.

    First, please optimize all your images.

    https://www.screencast.com/t/9ENrlhv90

    EWWW Image Optimizer

    Thanks

    February 13, 2017 at 1:39 am #1368538
    Garry
    Participant

    I have optimize all, but it seems picture on google page insight not optimized using that plugin.
    and next step is ?

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