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  • March 23, 2017 at 3:13 pm #1418150

    chrislolds
    Participant

    Recently something changed on X, I also noticed that the shortcodes or deactivated because of cornerstone as well but I don’t know when that happened.

    Now on my lightbox galleries when someone clicks an image, the image and lightbox come up but you can only navigate with the keyboard right and left keys, if you try to click on of the thumbnails below it flashes and does nothing. If you try to click somewhere off to the side it normally would have brought you back to the page but it just flashes as well. The x in the upper left hand corner also does not it does the same flash and then goes back to the lightbox.

    March 23, 2017 at 3:15 pm #1418155

    chrislolds
    Participant
    This reply has been marked as private.
    March 24, 2017 at 12:23 am #1418631

    Lely
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look on your settings? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    March 24, 2017 at 4:02 pm #1419516

    chrislolds
    Participant
    This reply has been marked as private.
    March 24, 2017 at 4:18 pm #1419535

    Joao
    Moderator

    Hi There,

    Please provide admin privileges in order that we can investigate.

    Thanks

    March 27, 2017 at 2:58 pm #1422106

    chrislolds
    Participant

    Sorry, thats been done now!

    March 28, 2017 at 1:40 am #1422647

    Lely
    Moderator

    Hello Chris,

    First, I got this message on the console:
    Google Maps API warning: NoApiKeys
    Please disable Google Maps API on Appearance > Ubermenu > General Settings > Assets > Load Google Maps API: Unchecked this. This was already loaded by the theme. No need to load it again.

    Then next error is this:
    A Parser-blocking, cross-origin script, http://ajax.cloudflare.com/cdn-cgi/nexp/dok3v=f2befc48d1/cloudflare.min.js, is invoked via document.write. This may be blocked by the browser if the device has poor network connectivity. See https://www.chromestatus.com/feature/5718547946799104 for more details.

    Can you try disabling Rocket loader at the moment? Then check again after that.

    March 30, 2017 at 4:24 pm #1425691

    chrislolds
    Participant

    I’ve done this but the problem still persists.

    March 31, 2017 at 1:20 am #1425992

    Rad
    Moderator

    Hi there,

    Something is blocking the key and mouse event, it’s only possible with another javascript. Would you mind disabling all other plugins not related to that post? I could do that but it may reset some of your plugin settings. Please backup your site first and let me know.

    Thanks!

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