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[Satchel L]

I have the most updated x theme and woocommerce and for some reason the lighbox on my pages is not functioning.
Can someone lake a look and perhaps help me figure out whats going on. We have tried disabling all the plugins to see if that was it and to no avail.

Here is the URL for one of the product pages.

http://mealsbydeleo.foodbydeleo.com/product/fitness-plans/

please help.

[Rahul]

Hi There,

Greetings! Thank you for contacting us 🙂

Please refer to https://community.theme.co/kb/shortcode-walkthrough-lightbox/. for configuring the lightbox

Let me know if this helps.

[Satchel L]

Yeah. That doesn’t help me.

Its on a product page and there is no way to set shortcodes for those gallery images

[Joao]

Hi There,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

THanks

[Satchel L]

This reply has been marked as private.

[Christopher]

Hi there,

Please update cornerstone to its latest version.
You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

If you find anything to be out of date, you can review our update guide.

let us know how it goes after updating.

[Satchel L]

Updated cornerstone and it is still not working unfortunately.

[Rupok]

Hi there,

Thanks for writing back. Looks like you are using the beta version of WooCommerce. Kindly use a stable version. According to our Version Compatibility article, the latest stable and compatible version is v2.6.9 that you can download from here – https://wordpress.org/plugins/woocommerce/developers/

Cheers!

[Author]

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