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  • January 28, 2017 at 5:15 pm #1349070
    Langhorne
    Participant

    I just recently started developing sites for clients, and I inadvertently registered my account with the username I intended for my first client. Could you free their license and the username from my account so they can register it themselves?

    January 29, 2017 at 2:19 pm #1349835
    Rubin
    Keymaster

    Hey There,

    Please provide us with the username and purchase code. Thanks!

    January 31, 2017 at 9:50 am #1352371
    Langhorne
    Participant
    This reply has been marked as private.
    February 1, 2017 at 10:38 am #1353891
    Rubin
    Keymaster

    Hey There,

    The license is now freed up and can be used for a new account. All the best!

    February 1, 2017 at 10:38 am #1353892
    Rubin
    Keymaster

    Hey There,

    The license is now freed up and can be used for a new account. All the best!

    February 1, 2017 at 5:36 pm #1354419
    Langhorne
    Participant

    Thank you!

    February 1, 2017 at 7:12 pm #1354569
    Nico
    Moderator

    Happy to hear that.

    Feel free to ask us again.

    Thanks.

    February 2, 2017 at 9:28 am #1355317
    Langhorne
    Participant

    Just got word back from the client, they tried to register the license on a new account and it wouldn’t let them. Said it was already registered.

    February 2, 2017 at 10:11 am #1355378
    Rahul
    Moderator

    Hey There,

    Thanks for writing back!

    Kindly clear the cache before inserting the licence code.

    Let us know how it goes!

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