Tagged: x
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AuthorPosts
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April 5, 2016 at 4:51 pm #868239
AlexanderjeParticipantHi,
When viewing my website wwww.clickanimated.com on mobile devices (e.g. smartphones, both Android and iOS at least), you can scroll to the right or zoom out to see it has a huge white space there. I’d like that to not be there obviously, it doesn’t look professional. I tried several solutions that I found around the forums (I always try that first, helped me a lot) but none worked so far to solve this particular problem.
Site: http://www.clickanimated.com
Wordpress Version: 4.4.2
X Version: 4.4.1
Cornerstione Version: 1.2.2As far as I know that makes me up to date. Any ideas on how to get rid of the mentioned white space?
Kind regards,
AlexApril 6, 2016 at 5:43 am #868965
Paul RModeratorHi Alex,
Sorry I am not really sure which space you are referring to.
Can you provide us a screenshot showing the space you wanted to get rid off.
Thanks
April 6, 2016 at 5:41 pm #870193
AlexanderjeParticipantHi Paul,
I’ll do that. Here’s what happens if you scroll to the right or zoom out (see included pictures).
April 7, 2016 at 1:29 am #870640
LelyModeratorHi Alex,
Thank you for the screenshots. I can see that the issue is sitewide and not specific to a page. This means that it is malformed html to specific section. We need to identify where it is coming from. You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time. If not, please try removing all your custom codes as well. Before checking, always remember to purge/delete cache if you’re using a caching plugin.
Hope this helps.
April 7, 2016 at 1:43 pm #871633
AlexanderjeParticipantThank you, I’ll try and let you know here!
April 7, 2016 at 11:01 pm #872293
Prasant RaiModeratorLet us know how it goes.
Thanks.
April 9, 2016 at 6:10 pm #874555
AlexanderjeParticipantHi,
This was in my Custom CSS and caused the problem:
body { overflow: initial; }I probably had good reason for adding that, at the time. Right now I wouldn’t know! Thanks for sending me on the right path to finding the issue, very much appreciated.
April 10, 2016 at 4:17 am #874985
Rue NelModeratorYou are most welcome!
If you need anything else we can help you with, don’t hesitate to open another thread. -
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