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  • #868239

    Alexanderje
    Participant

    Hi,

    When viewing my website wwww.clickanimated.com on mobile devices (e.g. smartphones, both Android and iOS at least), you can scroll to the right or zoom out to see it has a huge white space there. I’d like that to not be there obviously, it doesn’t look professional. I tried several solutions that I found around the forums (I always try that first, helped me a lot) but none worked so far to solve this particular problem.

    Site: http://www.clickanimated.com
    Wordpress Version: 4.4.2
    X Version: 4.4.1
    Cornerstione Version: 1.2.2

    As far as I know that makes me up to date. Any ideas on how to get rid of the mentioned white space?

    Kind regards,
    Alex

    #868965

    Paul R
    Moderator

    Hi Alex,

    Sorry I am not really sure which space you are referring to.

    Can you provide us a screenshot showing the space you wanted to get rid off.

    Thanks

    #870193

    Alexanderje
    Participant

    Hi Paul,

    I’ll do that. Here’s what happens if you scroll to the right or zoom out (see included pictures).

    #870640

    Lely
    Moderator

    Hi Alex,

    Thank you for the screenshots. I can see that the issue is sitewide and not specific to a page. This means that it is malformed html to specific section. We need to identify where it is coming from. You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time. If not, please try removing all your custom codes as well. Before checking, always remember to purge/delete cache if you’re using a caching plugin.

    Hope this helps.

    #871633

    Alexanderje
    Participant

    Thank you, I’ll try and let you know here!

    #872293

    Prasant Rai
    Moderator

    Let us know how it goes.

    Thanks.

    #874555

    Alexanderje
    Participant

    Hi,

    This was in my Custom CSS and caused the problem:

    
    body {
       overflow: initial;
    }
    

    I probably had good reason for adding that, at the time. Right now I wouldn’t know! Thanks for sending me on the right path to finding the issue, very much appreciated.

    #874985

    Rue Nel
    Moderator

    You are most welcome!
    If you need anything else we can help you with, don’t hesitate to open another thread.