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  • May 2, 2016 at 8:12 pm #910020
    jaynewayne
    Participant

    The attached javascript errors appear to be interfering with the Revolution Slider function on http://www.diamondcannabis.org.
    Could I get some IT support for this? We recently reinstalled an SSL, so this may have triggered some of the errors.
    please advise. Happy to provide login details privately. All plugins are up to date as is X theme and WordPress.

    May 3, 2016 at 2:30 am #910310
    Lely
    Moderator

    Hello There,

    Please make sure that on Settings > General Settings >WordPress Address (URL) and Site Address (URL) are also using HTTPS. If this is already set to use https and the issue still exist, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    May 3, 2016 at 1:21 pm #911219
    jaynewayne
    Participant
    This reply has been marked as private.
    May 3, 2016 at 9:26 pm #911758
    Jade
    Moderator

    Hi Jayne,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes.

    May 3, 2016 at 11:30 pm #911864
    jaynewayne
    Participant
    This reply has been marked as private.
    May 4, 2016 at 5:42 am #912211
    Christian
    Moderator

    Hey there,

    Sorry but I could not login with the given credentials. Also, please ensure that you’re using the Slider Revolution that comes bundled with X to ensure compatibility.

    Thanks.

    May 4, 2016 at 2:24 pm #913041
    jaynewayne
    Participant
    This reply has been marked as private.
    May 4, 2016 at 8:16 pm #913509
    Lely
    Moderator

    Hello There,

    I am able to login now.
    Can you try disabling the following plugins:
    Custom Facebook Feed Pro – Carousel and Custom Facebook Feed Pro Developer? Then before checking again, please purge/delete cache.
    The first two error:

    carousel.js?ver=4.5.1:36 Uncaught TypeError: a.$elem.on is not a function
cff-scripts.js:7 Uncaught TypeError: jQuery(...).on is not a function

    are coming from those plugin. There might be conflict with that and it is important to delete cache before checking again. Do let us know how this goes.

    Always,
    X

    May 4, 2016 at 10:23 pm #913675
    jaynewayne
    Participant
    This reply has been marked as private.
    May 5, 2016 at 3:59 am #914000
    Lely
    Moderator

    Hi There,

    We don’t officially recommend caching plugin but most users that I’ve seen are using W3 TOTAL CACHE. Before we look into caching, please go to Revolution Slider > Global Settings > Insert JavaSscript into Footer :SET THIS TO ON. See attached screenshot. Then check again and let us know how this goes.

    May 5, 2016 at 2:56 pm #936784
    jaynewayne
    Participant
    This reply has been marked as private.
    May 5, 2016 at 2:59 pm #937153
    jaynewayne
    Participant

    It seems those screen shots were too big. They just showed the front end slider area blank while all plugins were disabled except cache and revolution slider. Another of the slider trying to populate and another with the x theme inactive.

    May 5, 2016 at 3:18 pm #939705
    jaynewayne
    Participant

    Is any of this of interest?

    May 6, 2016 at 12:20 am #978179
    Rad
    Moderator

    Hi there,

    Something is overriding the front end’s jQuery. When I test in the front end, the jQuery.isNumeric is undefined. But when I checked on your site’s backend, it does exists. I checked all my installation’s front end and it does exists too.

    Would it be okay if I disabled all the plugin? But since this is live, I’ll wait your approval and please backup your site.

    Thanks!

    May 6, 2016 at 10:57 am #978734
    jaynewayne
    Participant
    This reply has been marked as private.
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  • <script> jQuery(function($){ $("#no-reply-910020 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>