Navigation
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • #1339572

    themezoo
    Participant

    Hi. Could you check the following page https://tuotearvostelu.com/aloita-yhteistyo/ and give me a hint how to fix the javascript errors on that page. The error stops the payment form from working.

    #1339580

    Christopher
    Moderator

    Hi there,

    The error is coming wp estimation form.
    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Hope it helps.

    #1339615

    themezoo
    Participant

    I deactivated all of the other plugins but it didn’t work.

    #1339624

    Thai
    Moderator

    Hi There,

    In this case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link login to your site
    – WordPress Admin username / Password
    – FTP Account

    Don’t forget to select Set as a private reply. This ensures your information is only visible to our staff.

    Thanks.

    #1339637

    themezoo
    Participant
    This reply has been marked as private.
    #1339873

    themezoo
    Participant
    This reply has been marked as private.
    #1339887

    Rad
    Moderator

    Hi there,

    I disabled the plugin and cleared the cache, the error disappears but no form. The error means that there is too much javascript running.

    1. Please re-install the Estimation plugin.
    2. Please re-do the form (make it simpler)
    3. Disable all other plugins while doing and testing it.

    And please backup your site, I’ll do a further test by deleting and reinstalling plugins just in case the provided workaround doesn’t work.

    Thanks!

    #1339924

    themezoo
    Participant

    I backed up my website and re-installed the cost estimation plugin and disabled all the other plugins. I lost the forms during the re-installing process though.

    #1340194

    Rad
    Moderator

    Hi there,

    Yes, I checked with the sample form and javascript errors are now gone. What’s left is font loading issues.

    This mean the problem is with your existing form, I suggest to re-work form but first, please restore your site from your backup so you have a reference of your existing form. Or simply create a staging site from your backup copy.

    Once done, we can then proceed to font issues.

    Thanks!

    #1340203

    Rad
    Moderator
    This reply has been marked as private.
    #1340229

    themezoo
    Participant
    This reply has been marked as private.
    #1340233

    themezoo
    Participant
    This reply has been marked as private.
    #1340234

    themezoo
    Participant
    This reply has been marked as private.
    #1340248

    themezoo
    Participant
    This reply has been marked as private.
    #1340260

    themezoo
    Participant

    Thanks to you! Great support!