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January 21, 2017 at 6:23 am #1339572
Hi. Could you check the following page https://tuotearvostelu.com/aloita-yhteistyo/ and give me a hint how to fix the javascript errors on that page. The error stops the payment form from working.
January 21, 2017 at 6:30 am #1339580Hi there,
The error is coming wp estimation form.
You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.Hope it helps.
January 21, 2017 at 7:53 am #1339615I deactivated all of the other plugins but it didn’t work.
January 21, 2017 at 8:03 am #1339624Hi There,
In this case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link login to your site
– WordPress Admin username / Password
– FTP AccountDon’t forget to select Set as a private reply. This ensures your information is only visible to our staff.
Thanks.
January 21, 2017 at 8:32 am #1339637This reply has been marked as private.January 21, 2017 at 2:33 pm #1339873This reply has been marked as private.January 21, 2017 at 3:02 pm #1339887Hi there,
I disabled the plugin and cleared the cache, the error disappears but no form. The error means that there is too much javascript running.
1. Please re-install the Estimation plugin.
2. Please re-do the form (make it simpler)
3. Disable all other plugins while doing and testing it.And please backup your site, I’ll do a further test by deleting and reinstalling plugins just in case the provided workaround doesn’t work.
Thanks!
January 21, 2017 at 4:14 pm #1339924I backed up my website and re-installed the cost estimation plugin and disabled all the other plugins. I lost the forms during the re-installing process though.
January 22, 2017 at 12:20 am #1340194Hi there,
Yes, I checked with the sample form and javascript errors are now gone. What’s left is font loading issues.
This mean the problem is with your existing form, I suggest to re-work form but first, please restore your site from your backup so you have a reference of your existing form. Or simply create a staging site from your backup copy.
Once done, we can then proceed to font issues.
Thanks!
January 22, 2017 at 12:48 am #1340203This reply has been marked as private.January 22, 2017 at 1:52 am #1340229This reply has been marked as private.January 22, 2017 at 1:53 am #1340233This reply has been marked as private.January 22, 2017 at 1:53 am #1340234This reply has been marked as private.January 22, 2017 at 2:17 am #1340248This reply has been marked as private.January 22, 2017 at 2:41 am #1340260Thanks to you! Great support!
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