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  • #903197
    jelisa m
    Participant

    I’ve validated my theme. My theme has NEVER automatically updated, and I would love this feature!

    what can i do about this? I will place my FTP and login credentials in the next reply.

    Looking to solve this soon.

    #903201
    jelisa m
    Participant
    This reply has been marked as private.
    #903931
    Rad
    Moderator

    Hi there,

    Thanks for writing in.

    Would you mind providing your admin login credentials as well? I tried that just to be sure, but it’s for FTP.

    Thanks!

    #904786
    jelisa m
    Participant
    This reply has been marked as private.
    #905680
    Paul R
    Moderator

    Hi,

    Sorry for the confusion.

    The theme is not updated automatically but instead you will receive automatic notification in your dashboard when an update is available.

    They are automatic in the sense that the process of replacing the files is handled for you, but it is not “unattended”, meaning you will be able to run them at your convenience.

    http://screencast.com/t/mL6gbSitP

    https://community.theme.co/kb/updating-your-theme-and-plugins/

    Thanks

    #907190
    jelisa m
    Participant

    Hi Paul

    Thank you for your reply – but I’ve tried that as well. I click the update button and receive an error message each time. How did you get it to update?

    #907658
    Joao
    Moderator

    Hi There,

    Try validating again the API Key and make sure that you have the right URL pointed since you were http://www.travelforthelow.com – directs to http://www.lesamone.com this is/was probably causing the conflicts

    Please have a look at

    https://community.theme.co/kb/product-validation/

    See image attached:

    Hope that helps,

    In any case please contact us for further help

    Thanks,

    Joao

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