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April 27, 2016 at 6:32 pm #903197
jelisa mParticipantI’ve validated my theme. My theme has NEVER automatically updated, and I would love this feature!
what can i do about this? I will place my FTP and login credentials in the next reply.
Looking to solve this soon.
April 27, 2016 at 6:33 pm #903201
jelisa mParticipantThis reply has been marked as private.April 28, 2016 at 6:49 am #903931
RadModeratorHi there,
Thanks for writing in.
Would you mind providing your admin login credentials as well? I tried that just to be sure, but it’s for FTP.
Thanks!
April 28, 2016 at 4:43 pm #904786
jelisa mParticipantThis reply has been marked as private.April 29, 2016 at 8:44 am #905680
Paul RModeratorHi,
Sorry for the confusion.
The theme is not updated automatically but instead you will receive automatic notification in your dashboard when an update is available.
They are automatic in the sense that the process of replacing the files is handled for you, but it is not “unattended”, meaning you will be able to run them at your convenience.
http://screencast.com/t/mL6gbSitP
https://community.theme.co/kb/updating-your-theme-and-plugins/
Thanks
April 30, 2016 at 3:14 pm #907190
jelisa mParticipantHi Paul
Thank you for your reply – but I’ve tried that as well. I click the update button and receive an error message each time. How did you get it to update?
May 1, 2016 at 5:05 am #907658
JoaoModeratorHi There,
Try validating again the API Key and make sure that you have the right URL pointed since you were http://www.travelforthelow.com – directs to http://www.lesamone.com this is/was probably causing the conflicts
Please have a look at
https://community.theme.co/kb/product-validation/
See image attached:
Hope that helps,
In any case please contact us for further help
Thanks,
Joao
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