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site url:
http://atlhca.com/Hi,
The media gallery on a site tha I’m building is behaving odd. When I upload images (all of which are jpegs) it just shows a pice of paper icon to represent the image, it doesn’t show the preview in the media gallery. what could be causing this? Also when I upload it just sits at 100 percent on all images and doesn’t leave that status.Fri Apr 22 2016, 3:44:52 PM
Hi there,
Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Hope it helps.
Hi,
After reviewing the information provided above, I would try checking with your hosting provider on this particular issue as it sounds like something related to your setup is causing this. Typically, this is due server configuration problems (i.e. underpowered, traceroute issues, packet loss, permissions errors, et cetera). Additionally, your host will be able to diagnose things much better due to the fact that they have a more complete view of your account and can work behind the scenes with you. If the problem you are experiencing persists after working with your host, don’t hesitate to let us know and we will be happy to assist you. Any relevant information that you can share with us from your host is also greatly appreciated as it will help us to better ascertain the source of the problem.
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