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  • #829329

    LTWWordpress
    Participant

    Hey guys!
    I recently bought and downloaded the plugin BackupBuddy because I needed a fast and simple way to both backup my website and to migrate http://www.oldwebsite.com to http://www.newwebsite.com. I thought it would all work out, but I got an Error #4001 in “Zipping Files”.

    ———– ——- ——- Ping? Waiting for server . . .
    16:25:31.67 2.95sec 55.09MB Pong! Server replied.
    16:25:32.84 51.59sec 47.46MB Zip process exit code: 137
    16:25:32.85 51.60sec 47.46MB Zip process reported: 0 warnings
    16:25:32.85 51.60sec 47.46MB Zip Archive file not created – check process exit code.
    16:25:32.86 51.61sec 47.46MB Removing temporary directory.
    16:25:32.88 51.63sec 47.46MB The exec method for ZIP was unsuccessful.
    16:25:32.89 51.64sec 47.46MB Failed to create a Zip Archive file with any nominated method.
    16:25:32.89 51.65sec 47.44MB Removing temp data directory.
    16:25:33.05 51.80sec 47.44MB Error #4001: Unable to successfully generate ZIP archive. Backup FAILED. See logs above for more information.
    ———– ——- ——- ***
    ———– ——- ——- * Unfinished function: backup_zip_files.
    ———– ——- ——- * No in-progress action detected.
    ———– ——- ——- ***
    16:25:33.07 51.82sec 47.44MB ERROR: Failed function backup_zip_files. Backup terminated.
    16:25:33.08 51.83sec 47.44MB Peak memory usage: 48.913 MB
    16:25:33.10 51.85sec 47.49MB Sending email error notification with subject BackupBuddy Error - http://signsformytown.com to recipient(s): lanphear@ltw1.com.
    ———– ——- ——- — The backup has halted.

    Is this an X Theme problem? If it is, how do I fix this??? This website needs to be completely migrated within the next 15 hours 🙁

    THANKS GUYS

    #829330

    LTWWordpress
    Participant
    This reply has been marked as private.
    #829826

    Rupok
    Member

    Hi there,

    Thanks for writing in! Backup process doesn’t reply on a theme or plugin as it’s just supposed to backup the entire WordPress content. So it’s not an issue with X rather your environment maybe. You can ask your hosting provider for help if they could.

    Cheers!

    #830914

    LTWWordpress
    Participant

    As I was looking further into this issue, I found a forum that helped a guy with my same problem (a forum equivalent to the X Theme but everyone knows that X Theme is the best). The developer said after choosing “Alternative Zip System” under BackupBuddy > Settings > Advanced Settings/Trouble Shooting > Zip , the full backup was able to be successfully completed. He went on to say that “While this system is currently in beta, it is especially useful with problematic backups or backups of a very large size.” (http://www.agentevolution.com/forums/topic/backup-buddy-error/)

    I tried this, and my full backup worked! 🙂

    #831314

    Darshana
    Moderator

    Glad you were able to figure it out 🙂