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  • #116651

    Amaravati
    Participant

    Hello X,

    I am in the process of finishing the site..pfew…

    I have some user reports. This user used it on the iPhone 5s. They went to our site where there are some pictures on page, and wanted to pinch and zoom. which works, but when accidentally tapped once, the lightbox is activated. Here is it where it gets confusing, it is rather difficult for the user to keep pinching and zooming or scrolling, because the page (behind the lightbox now) starts moving.

    Is this a known issue? (lightbox in small mobile screens, where pinch and zoom has difficulty to understand user interaction?)

    Thanks

    #116652

    Amaravati
    Participant
    This reply has been marked as private.
    #116812

    Rad
    Moderator

    Hi there,

    Lightbox will be trigger by clicking a button or image. That is equivalent to tapping it on touch screens. And it will not allow you pinching and zooming while it’s on display. So yes, you can’t pinch and zoom your pictures when lightbox is enabled.

    Though, you can still pinch and zoom while a lightbox’s slide is still loading, which causes the contents behind moving. I can do that on second to the last lightbox image while the 3rd is still loading. But once loaded, you can’t pinch and zoom it anymore.

    Have you tried disabling deeplink of your lightbox shortcode? Or tried using a medium sized image to make the loading faster?

    Thanks!

    #117599

    Amaravati
    Participant

    Hello,

    For mobile phone sake.. I think it is better to remove the lightbox because it is not really mobile friendly.

    Thanks for being honest in the functionality of the lightbox (pinch and zoom works while loading all pictures in lightbox).

    Bye

    #117730

    Rad
    Moderator

    Hi there,

    You can try adding this css at your customizer’s custom css.

    html:not(.no-touch) div[class^='ilightbox'] {
    display: none !important;
    }

    Thanks!

    #117833

    Amaravati
    Participant

    thanks..will implement it!

    #117875

    Cousett
    Member

    Glad we were able to help. Have a nice day.