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  • July 30, 2015 at 8:01 am #345258

    Marcelc66
    Participant

    Dear X Support,

    I know I have asked for help on this before but I am at a serious point of going crazy.

    I have been struggling since the begining with a recurring issue.

    I realize this has to do with a plugin interaction but it is a critical problem.

    It seems that no matter what i do, form fields texts revert to a black text where as we cannot see what we are typing, I did install a child theme and this issue seemed to be fixed but now is back once again.

    My registration forms all revert to a black text even though the font is set to white in the theme.

    I am begging you, can you pleas help me find a solution to this once and for all, we have paid a small fortune to advertise our site and are expecting/hoping for a large number of visitors to register and to buy on our X theme Website. With the registration forms like this people will just turn away from frustration.

    please see http://www.xattv.ca

    an example is http://www.xacttv.ca/creg

    I will post the login in a private reply

    Thank you in advance

    Marcel

    July 30, 2015 at 8:05 am #345264

    Marcelc66
    Participant
    This reply has been marked as private.
    July 30, 2015 at 10:10 am #345356

    Zeshan
    Member

    Hi Marcel,

    Thanks for writing in!

    Please try adding this CSS code under Custom > CSS in the Customizer:

    .wppb-user-forms input[type="text"], .wppb-user-forms input[type="email"], .wppb-user-forms input[type="url"], .wppb-user-forms input[type="password"], .wppb-user-forms input[type="search"], .wppb-user-forms textarea,.wppb-user-forms select {
    color: #ddd !important;
}

    The provided CSS code should change the color of typed fields to a lighter color. Though, as these forms and their styling are coming from a 3rd party plugin, further customization from here would be outside the scope of our support as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

    Thank you for your understanding.

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