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[luiematthee]

I’m getting the error “This site URL is not a match for your license key.” when I attempt to perform a product validation.
Running InstantWP: Site Address http://127.0.0.1:4001/wordpress

Under the https://community.theme.co/users/xxxxxxxxxxxxxx/licenses/ site for license management, I’ve tried the following for both the production and development URL’s:
– locahost
– http://localhost
– http://127.0.0.1:4001/wordpress
– http://127.0.0.1:4001
– http://127.0.0.1

I cannot get the product validation working.

[Rahul]

Hey There,

Thanks for writing in.

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– Purchase Key
– Screenshot of your license page

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks!

[luiematthee]

This reply has been marked as private.

[Rue Nel]

Hello There,

Thanks for updating in! To properly validate X, please do the following:
1] Please login to your account and assign the license. You need to assign the license to your site using this url: https://www.example.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
2] Go back to X Addons > Home again, and insert the license code. Be very careful when copying and pasting the code. Often times, there is a space in the code when you paste it and it invalidates the code instead.

And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/

Please let us know how it goes.

[luiematthee]

thanks for response but it does not address my issue.
Asking it another way.
Q1 – is the following URL valid “http://127.0.0.1:4001/wordpress” for the production license site?
Q2 – is the following URL valid “http://127.0.0.1:4001/wordpress” for the development license site?

my Settings > General > Site Address is “http://127.0.0.1:4001/wordpress”

[Rad]

This reply has been marked as private.

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