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  • #249096

    Sasa P
    Participant

    Hi Team,

    I just updated from 2.2.0 to the most current, as well as WordPress up to 4.1.1.

    I also went to install the current (4.3.5) version of WPBakery Visual Composer, but it breaks everything on the site. I’m not yet running a child theme, but activating breaks the site none-the-less. The error given is a PHP one similar to others have posted, but is specifically a preg_split() error with ‘unknown modifier ‘y’ listed. Posting an exceprt below:

    Warning: preg_split(): Unknown modifier 'y' in /home3/maddy/public_html/ichauffeurmelbourne.com.au/wp-includes/formatting.php on line 244
    
    Warning: Invalid argument supplied for foreach() in /home3/maddy/public_html/ichauffeurmelbourne.com.au/wp-includes/formatting.php on line 246
    
    Warning: implode(): Invalid arguments passed in /home3/maddy/public_html/ichauffeurmelbourne.com.au/wp-includes/formatting.php on line 297

    Which is repeated from there.

    Thanks and much appreciation ahead of time.

    #249129

    Christopher
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #249874

    Sasa P
    Participant
    This reply has been marked as private.
    #250039

    Christopher
    Moderator

    Hi there,

    Upon checking your site I see you have plugins activated please disable all plugins except those come with X and try to activate visual composer, check if it solve issue or not.

    Let us know how it goes.

    #250218

    Sasa P
    Participant

    Hi, I tried deactivating one by one, then deactivate all but X-Shortcodes and the same error still appears, pointing to formatting.php

    #250226

    Sasa P
    Participant

    I should add, this only occurred after the new version of X and the plugin were installed, the same error appeared prior to updating WordPress and a previous version of the plugin worked fine (but only had the back-end editor).

    #250255

    Nico
    Moderator

    Hi There,

    Try reinstalling your Visual composer, follow this guide below:

    Please try deactivating the plugin before trying to update. If that doesn’t work, delete the plugin first either by deleting within WordPress backend of by deleting the js composer plugin folder via FTP, then try installing the plugin again via X Addons > Extensions.

    You can also manually find the plugin installation zip via this path: /wp-content/themes/x/framework/plugins

    You can download the zip and upload in via the WordPress Plugin Uploader or FTP the extracted plugin folder into the plugin’s directory.

    The latest version of X and X-Shortcodes will work best with bundled version of VC.

    Hope it helps. Let us know how it goes.

    Thanks.