Navigation
This is archived content. Visit our new forum.
  • Author
    Posts
  • #1146297

    tparkmedia
    Participant

    Hi,

    I’ve read a few other topics with similar questions as mine but I’m still confused.

    the comodo site says to add this before </HEAD> tag:

    <script type="text/javascript">//<![CDATA[
    var tlJsHost = ((window.location.protocol == "https:") ? "https://secure.comodo.com/" : "http://www.trustlogo.com/");
    document.write(unescape("%3Cscript src='" + tlJsHost + "trustlogo/javascript/trustlogo.js' type='text/javascript'%3E%3C/script%3E"));
    //]]>
    </script>

    and this before </BODY> tag:

    <script language="JavaScript" type="text/javascript">
    TrustLogo("https://desqtopappraisals.com/wp-admin/upload.php?item=536", "SC5", "none");
    </script>
    <a href="https://ssl.comodo.com/ev-ssl-certificates.php" id="comodoTL">EV SSL</a>

    I’ve gathered from the other topics that I’m supposed to edit my functions.php in my child folder. (I do have a child theme set up) BUT what about if I have plug in for adding custom function? Can I just add it straight to there? But there are no </HEAD> or </BODY> tags. It looks like this:
    functions plugin screenshot

    Not sure where it goes then.

    I’m actually confused about this whole process and I’ll be reaching out to Comodo support as well. But I wanted to ask this question since I’m going to have to do it anyway and I don’t know how.

    THANK YOU 🙂

    http://www.desqtopappraisals.com wordpress 4.6 X 4.6.1 cornerstone 1.3.0 Integrity Stack

    #1146305

    tparkmedia
    Participant

    oops. heres the screenshot of what the plugin looks like:
    https://snag.gy/pI1WTQ.jpg

    #1146362

    Christian
    Moderator

    Hey there,

    Please see http://www.wpbeginner.com/plugins/how-to-add-header-and-footer-code-in-wordpress/ to learn how to do that.

    Thanks.

    #1150230

    tparkmedia
    Participant

    Hello again,

    so I’ve downloaded the plugin and inserted the code like this:
    https://snag.gy/T7jk8C.jpg

    but there’s no logo image:
    https://snag.gy/qUZH8M.jpg

    2 questions:
    1. how do i get the trust logo image to appear?
    2. i would actually like the trustlogo to be on the form section of the page, see screenshot:
    https://snag.gy/kMNK46.jpg

    thank you!

    #1150254

    Rad
    Moderator

    Hi there,

    1. Your code has this,

    <script language="JavaScript" type="text/javascript">
    TrustLogo("https://desqtopappraisals.com/wp-admin/upload.php?item=536", "SC5", "none");
    </script>

    You should change the https://desqtopappraisals.com/wp-admin/upload.php?item=536 with the correct URL of your image. Similar format from this https://desqtopappraisals.com/wp-content/uploads/2016/08/home-1680-x-645.jpg, when you go to your Media Library, it has a field where you can copy the Image URL, not the Media URL.

    2. In that case, you should add your code to the form instead of the footer.

    <script language="JavaScript" type="text/javascript">
    TrustLogo("CORRECT URL MUST BE HERE", "SC5", "none");
    </script>
    <a href="https://ssl.comodo.com/ev-ssl-certificates.php" id="comodoTL">EV SSL</a>

    Add raw element on your 3rd section after the form content. Then paste that code within the raw content.

    Hope this helps.

    #1153038

    tparkmedia
    Participant

    Hello,

    I did as explained. I added a raw element and pasted that code with the correct URL. It worked great. But I didn’t like where it was so I deleted the raw content and I tried doing it again in another section but now it’s just doing this:
    no logo

    and when I click on the link instead of a little box popping up showing my certificate details it goes to their sales page:
    https://snag.gy/GEkIXV.jpg

    I’m not sure what changed…

    Help please!

    Thank you!

    #1153090

    John Ezra
    Member

    Hi there,

    Thanks for updating the thread! The link in the code points to their site, so that is why it is taking you there. You may need to check with them regarding this code. Let us know how that goes. Hope this helps – thanks!

    #1153837

    tparkmedia
    Participant

    Oops. So i removed the header just tried to use the code in raw element.

    I put the code back in the header and the before </BODY> code in the raw element instead of the footer.

    Works fine now!

    #1153919

    tparkmedia
    Participant

    ok no. its weird.

    i did as above and after i refreshed all the pages it does this in cornerstone edit:
    trust logo only

    so i went back and put the body code in the footer part AND left the body code also in the raw element then cornerstone works fine, there’s no logo in the footer of the main page BUT there is in the Terms & Privacy page:
    terms & privacy

    I have the footer turned off for the terms and privacy page.

    for now, because i need to work with cornerstone im going to put the code back into the footer section.

    but i need it to not show in the footer section for the terms & privacy page.

    actually there is a logo in the footer of cornerstone but not when im viewing the website.
    logo still in footer

    i think i might have done something to hide the footer, overridden something but i dont know what it is. =X

    THANK YOU VERY MUCH

    #1153975

    Jade
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #1154071

    tparkmedia
    Participant
    This reply has been marked as private.
    #1155434

    Jade
    Moderator

    Hi there,

    I have checked the homepage of you site but I am not sure about the issue you have described. The code was placed in a raw content element above the form and the seal is displaying correctly in the frontend of the site. See screenshots for reference.

    If you are trying to point out a different issue that I have missed, kindly provide us with more detailed info so that we could check it further for you.

    Thanks!