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Archive / Insatllation of x addons: “Your WordPress file permissions do not allow plugins
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  • February 3, 2017 at 11:33 am #1356971
    Tanja
    Participant

    Hi

    I allready read through the Threads:

    I tried setting wp-content to 777 with no luck
    I’ve also tried disabling all plugins with no luck
    I can install other plugins (wordpress ask for the ftp user, and everything ok).

    I’m using:

    WP Version 4.7.2
    X-Theme Installed 4.6.4
    Cornerstone
    Version 1.3.3

    Server provides PHP 5.4.45

    Do you have any Ideas?
    Thank you in advance!

    P.S. I will send you credentials as a private message

    February 3, 2017 at 11:35 am #1356976
    Tanja
    Participant
    This reply has been marked as private.
    February 3, 2017 at 12:13 pm #1357028
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Please try resetting your WordPress files and folders permissions. The correct settings can be found here :

    http://www.smashingmagazine.com/2014/05/08/proper-wordpress-filesystem-permissions-ownerships/.

    After resetting folders and files permissions, please keep all third party plugins disabled and try to install X addons plugins.

    Let us know how it goes.

    February 9, 2017 at 8:53 am #1364331
    Tanja
    Participant

    Hi Rahul,

    thanks a lot for your prompt reply!

    I only have access to FTP so I sent the link to the provider.
    They confirmed that they adjusted the permissions as shown.

    Still not working…

    Tanja

    February 9, 2017 at 10:55 am #1364520
    Rahul
    Moderator

    Hey There,

    Thanks for writing back!

    You can even manually install all the available extensions to any of your WordPress website. Just walk-through the following link now.

    https://community.theme.co/kb/updating-your-theme-and-plugins/

    Hope this helps, let us know if we can help with anything else.

    Thanks!

    February 9, 2017 at 2:11 pm #1364747
    Tanja
    Participant

    Thanks, Rahul!

    One more Question…

    I haven’t dicided wich demo content I might use – but I guess its also going to be a problem to install it from the WP-dashboard.

    Can I also install the demo content via FTP? I can find a file called “x-demo-content.xml”, is that all and where do I put it?

    Tanja

    February 9, 2017 at 9:56 pm #1365378
    Rad
    Moderator

    Hi there,

    You can import that XML file through standard WordPress import tool. But it’s different from the demo listed on X’s addon page. Expanded demo aren’t installable through FTP.

    Thanks!

    February 13, 2017 at 3:14 pm #1369533
    Tanja
    Participant

    Thank you!

    February 13, 2017 at 9:19 pm #1369909
    Nico
    Moderator

    You’re most welcome

    Feel free to ask us again.

    Thanks.

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