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  • #880803
    CoreyKlinefelter
    Participant

    My website is coreyklinefelter.com. I have a slide put above the navbar on my page. I tried making the slide with the video background, but I wasn’t able to use it to my liking. So I deleted the background and kept the text as the slide and the background transparent. Then I went to edit page – then scrolled down to slider settings and chose the slider to be above the masthead, and inputted the url for the optional background video and all I get when I view my site is a black screen with the white text from my slide on top. Can you shed some light onto this please?

    #881446
    Christian
    Moderator

    Hey Corey,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – URL of the page with issue
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #883622
    CoreyKlinefelter
    Participant
    This reply has been marked as private.
    #884087
    Paul R
    Moderator
    #884899
    CoreyKlinefelter
    Participant

    It wasn’t working for vimeo, but for youtube it worked. Do I need Vimeo Pro to use this feature with videos hosted on Vimeo?

    #886186
    Rad
    Moderator

    Hi there,

    If you wish to get the direct URL of a video file from Vimeo, then yes, you need a Pro account.

    Thanks!

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