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  • July 8, 2015 at 3:28 am #324079

    josini
    Participant

    Hi

    I have an illustration which is embedded using iframe. When the illustrator shows it on his WordPress installation (without X) it shows fine on desktop and ipad but when I embed the same code on my site I can get it to show on desktop but on the iPad not all of the illustration is shown. To reduce the error sources I’m embedding the html from the illustrators page.

    July 8, 2015 at 3:33 am #324084

    josini
    Participant
    This reply has been marked as private.
    July 8, 2015 at 5:03 am #324141

    Thai
    Moderator

    Hi There,

    Thanks for writing in.

    Can you confirm that you are fully updated? (Theme and Plugins)

    You can find the latest version numbers here: (http://theme.co/x/member/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    August 3, 2015 at 7:39 am #348440

    josini
    Participant
    This reply has been marked as private.
    August 3, 2015 at 7:49 am #348448

    Christopher
    Moderator

    Hi there,

    Unfortunately we can’t assign style to iframe tags. They are not responsive and they scroll horizontally and vertically.

    If you check pages they both scroll.

    Thanks.

    August 3, 2015 at 8:09 am #348464

    josini
    Participant

    The problem is not on desktops but on iPad on which the image is shown correctly on the developer site but not on our site with X.

    August 3, 2015 at 8:22 am #348483

    Christopher
    Moderator

    Hi there,

    Please check this screen shot :

    Houston commercial photography

    This the URL which you provided us, it is using iframe too, as you can see it scrolls too like what you have in your home page.

    Both URLs (The one with X and the other theme) use iframe tags and they are display the same way, and we have no control over iframe tags.

    Hope that clarifies

    August 3, 2015 at 8:47 am #348509

    josini
    Participant
    This reply has been marked as private.
    August 3, 2015 at 10:09 am #348584

    Zeshan
    Member

    Hi Josini,

    This is because your page with different theme is not fully responsive and thus leaving a huge space on the sides of the header and footer areas as it is taking the size of your iframe which is about 1200px wide (see: http://prntscr.com/80ciza). If you open your website or a more smaller screen, i.e., iPhone 5, it will look something similar to this: http://prntscr.com/80clj9. So the page is no more responsive and it will break other elements of your page on smaller screen sizes.

    That is not a case in X as it is a fully responsive theme. So, the elements like iframe may not work and resize perfectly on all screen sizes. It could somehow be possible to show entire iframe content with custom development, but as we have no control over iframe, it would fall beyond the scope of support we can provide. You may wish to consult a developer to assist you with this. X is quite extensible with child themes, so there are plenty of possibilities.

    Thanks for understanding.

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