Tagged: x
-
AuthorPosts
-
March 10, 2017 at 4:34 am #1401737
Hi,
my colleague has a problem: every time he edits any page, where iframe (Google maps, Facebook pages plugin…) is present, it disappears completely once the page is saved (without even touching the iframe part). It happens on every single X theme installation we tried so far. It is quite annoying, because he effectively can’t edit certain pages. Any ideas what may cause this? We tried Chrome and Mozilla, and switching between antivirus software as well.
Thanks!
March 10, 2017 at 8:03 am #1401897Hi,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
March 21, 2017 at 8:31 am #1414890We got it sorted eventually – for future reference – it was setting in our multisite installation. Only superadmins are able to insert iframe. Thanks anyway!
March 21, 2017 at 10:36 am #1415072Glad to hear it and thanks for the input.
Let us know if we can help with anything else. 🙂
-
AuthorPosts