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  • #1021681

    powrider686
    Participant

    Hello,
    I have a few problems that I’m hoping you can help me with.

    First, around 5 yesterday afternoon, all my icons started going haywire on my site wasteinc.us. The icons are either completely missing (safari) or changed into some code on Firefox and Chrome. That also includes the magnifying glass of the search button. Not sure what’s up with that but it started happening around 5 pm mst this past afternoon.

    Second,
    Even when viewed on a large (1920×1080 at min) monitor, the search logo is showing up on a second line of the menu bar. I don’t see an issue on Safari, but I do on Chrome and Firefox.

    Third,
    On the Holiday Schedule page, it shows up with the chrome / metallic background for me just fine when viewed on Safari, but when viewed on Chrome or Firefox, the background is only white.

    Thanks for the help!

    #1021686

    powrider686
    Participant
    This reply has been marked as private.
    #1021694

    powrider686
    Participant

    Another part of this problem is that when viewed on a smaller device like a phone, the menu icon is totally gone so you can’t navigate.

    #1021921

    Christian
    Moderator

    Hey there,

    Please update X to the latest version first. If that doesn’t help, please give us access to your WordPress admin so we could check your setup.

    Thanks.

    #1022691

    powrider686
    Participant

    Hey there,
    So I’ve tried that a few times and it seems I have lost the ability to update from within WordPress. There is nowhere to autoupdate within the admin area. I have checked the box next to the theme, hit upgrade, and it says the theme has been upgraded to the newest version. But that version is 4.4.1. I’m going to manually do it via FTP now but any idea why this is an issue?

    Thanks.

    #1022811

    powrider686
    Participant
    This reply has been marked as private.
    #1023137

    Friech
    Moderator

    Hi There,

    Thanks, but I can’t login with that credentials, the password is incorrect.

    Please confirm.

    #1023155

    powrider686
    Participant
    This reply has been marked as private.
    #1023318

    powrider686
    Participant
    This reply has been marked as private.
    #1023527

    powrider686
    Participant
    This reply has been marked as private.
    #1023701

    Paul R
    Moderator

    Hi,

    Please replace this code

    
    body * {
    font-family: ‘PAPYRUS’ !important;
    }
    

    with this

    
    body * {
       font-family: 'PAPYRUS' !important;
    }
    body [data-x-icon], body [class*="x-icon-"] {
        font-family: "FontAwesome" !important;
    }
    

    With regards to your holiday page, the background is showing up fine on my end in chrome and firefox.

    http://screencast.com/t/bJbFLl35

    Plesae clear your browser cache and try again.
    Hope that helps.

    #1023804

    powrider686
    Participant

    Ok. Got the icons fixed and the font. Thank you.

    I see that the holiday page is showing correctly as well.

    The last problem is that the search is showing as a second line on the navbar, instead of all inline on one line.

    You can see it in the screenshot that you sent me. How can I fix that or is it a bug? I believe it all should show up on the same line until it is on a smaller screen, which is when it turns to the mobile menu, correct? The navbar should never show up as two lines right?

    Thanks.

    #1024069

    Friech
    Moderator

    Hi There,

    Please navigate to your Customizer and adjust the Navbar Top Link Spacing option under the Header panel. This should bring your menu items closer so they can be fit on the navbar (on a smaller desktop screen).

    I’m on a 1360 x 768 screen resolution and your menu looks fine on my end.

    Hope it helps, Cheers!