Tagged: x
-
AuthorPosts
-
June 2, 2016 at 3:01 am #1021681
Hello,
I have a few problems that I’m hoping you can help me with.First, around 5 yesterday afternoon, all my icons started going haywire on my site wasteinc.us. The icons are either completely missing (safari) or changed into some code on Firefox and Chrome. That also includes the magnifying glass of the search button. Not sure what’s up with that but it started happening around 5 pm mst this past afternoon.
Second,
Even when viewed on a large (1920×1080 at min) monitor, the search logo is showing up on a second line of the menu bar. I don’t see an issue on Safari, but I do on Chrome and Firefox.Third,
On the Holiday Schedule page, it shows up with the chrome / metallic background for me just fine when viewed on Safari, but when viewed on Chrome or Firefox, the background is only white.Thanks for the help!
June 2, 2016 at 3:05 am #1021686This reply has been marked as private.June 2, 2016 at 3:16 am #1021694Another part of this problem is that when viewed on a smaller device like a phone, the menu icon is totally gone so you can’t navigate.
June 2, 2016 at 6:28 am #1021921Hey there,
Please update X to the latest version first. If that doesn’t help, please give us access to your WordPress admin so we could check your setup.
Thanks.
June 2, 2016 at 1:11 pm #1022691Hey there,
So I’ve tried that a few times and it seems I have lost the ability to update from within WordPress. There is nowhere to autoupdate within the admin area. I have checked the box next to the theme, hit upgrade, and it says the theme has been upgraded to the newest version. But that version is 4.4.1. I’m going to manually do it via FTP now but any idea why this is an issue?Thanks.
June 2, 2016 at 2:17 pm #1022811This reply has been marked as private.June 2, 2016 at 6:28 pm #1023137Hi There,
Thanks, but I can’t login with that credentials, the password is incorrect.
Please confirm.
June 2, 2016 at 6:45 pm #1023155This reply has been marked as private.June 2, 2016 at 8:06 pm #1023318This reply has been marked as private.June 2, 2016 at 10:06 pm #1023527This reply has been marked as private.June 3, 2016 at 1:38 am #1023701Hi,
Please replace this code
body * { font-family: ‘PAPYRUS’ !important; }
with this
body * { font-family: 'PAPYRUS' !important; } body [data-x-icon], body [class*="x-icon-"] { font-family: "FontAwesome" !important; }
With regards to your holiday page, the background is showing up fine on my end in chrome and firefox.
http://screencast.com/t/bJbFLl35
Plesae clear your browser cache and try again.
Hope that helps.June 3, 2016 at 2:55 am #1023804Ok. Got the icons fixed and the font. Thank you.
I see that the holiday page is showing correctly as well.
The last problem is that the search is showing as a second line on the navbar, instead of all inline on one line.
You can see it in the screenshot that you sent me. How can I fix that or is it a bug? I believe it all should show up on the same line until it is on a smaller screen, which is when it turns to the mobile menu, correct? The navbar should never show up as two lines right?
Thanks.
June 3, 2016 at 7:29 am #1024069Hi There,
Please navigate to your Customizer and adjust the Navbar Top Link Spacing option under the Header panel. This should bring your menu items closer so they can be fit on the navbar (on a smaller desktop screen).
I’m on a 1360 x 768 screen resolution and your menu looks fine on my end.
Hope it helps, Cheers!
-
AuthorPosts