[fatheaddrummerParticipant]

Hi there,

For some reason my icons are suddenly displayed wrong. I changed nothing…I purged all caches….could you help me out?
Thanks!!
https://www.diamond-precision-studio.com/en/mixing-service/

Best; christian

[Rue NelModerator]

Hello Christian,

Thanks for writing in! I have checked your page and it turns out that a certain css code is causing the issue. This is the css code:

.dpsp-facebook::before{
  content:'e800'
}

.dpsp-twitter::before{
  content:'e801'
}

.dpsp-google-plus::before{
  content:'e802'
}

.dpsp-pinterest::before{
  content:'e803'
}

The code seems invalid. It looks like this code is in your customizer and that you may have added this originally:

.dpsp-facebook::before{
  content:'\e800';
}

.dpsp-twitter::before{
  content:'\e801';
}

.dpsp-google-plus::before{
  content:'\e802';
}

.dpsp-pinterest::before{
  content:'\e803';
}

Please keep in mind that any forward slash and backward slash will be removed in the customizer to avoid any issues it could result to. I would recommend that you install a child theme and place the custom css code in the child theme’s style.css file. A child theme allows you to make code changes that won’t be overwritten when an X update is released. After your child theme is setup, please review how we recommend making template changes in Customization Best Practices.

Hope this helps.

[fatheaddrummerParticipant]

Hi Ruel,

Thanks for getting back to me!!
Unfortunately not only social media icons are displayed as numbers. Also all other icons are displayed that way on the site. The strange thing is that I didn’t change anything. I didn’t add custom css…everything was displayed perfectly – and then this changed over night. It’s also strange that it’ working fine on different pages….

Any other ideas?

Thanks!
Best, Christian

[fatheaddrummerParticipant]

Problem solved – siteground’s wordpress autoupdate was causing the issue….Do you know how I can prevent that? I think I will have to update anytime….

Thanks!

[fatheaddrummerParticipant]

Ups…problem only solved on firefox – not on chrome or safari

[Rue NelModerator]

Hello Christian,

I can see now the icons in my browser. This could just be a caching issue. Since you are using SiteGround, could you please clear your SuperCacher’s site cache in your hosting panel? The SuperCacher is developed by SiteGround exclusively for their customers. It increases the number of hits a site can handle and boosts the website loading speed. The SuperCacher includes 4 different caching options for maximum optimization of your websites. You can access the tool by clicking on the SuperCacher icon in your cPanel.

For more information about this, please check it out here: https://www.siteground.com/tutorials/supercacher/supercacher_intro.htm

Hope this helps.

[fatheaddrummerParticipant]

I solved the problem by restoring a backup…still this is a strange issue….It feels like everytime I make an update of ANYthing, something bad will happen 🙁

Thanks for your help!

Best, Christian

[Rue NelModerator]

Hi Again Christian,

We are just glad that you have figured it out a way to correct the said issue.
Thanks for letting us know!

Best Regards.

[Author]

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