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Archive / I really need help here! ConvertPlug Mailchimp not working
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  • April 15, 2016 at 7:16 pm #885032
    Arden R
    Participant

    Hi guys –

    I am desperate to find a solution here. Here is my post from earlier today: https://community.theme.co/forums/topic/convertplug-connects-not-working/

    I have tried everything…uninstalling, reinstalling, creating new modules/info bars, resetting Mailchimp and NOTHING works. I show over 100 people who have signed up without receiving their guide in the last 3 or so days and I’m getting complaints. I’d like to at least export the CSV and get those guys uploaded into MailChimp and taken care of but I can’t even do that as I get a 500 error when I try. I can’t find the table in mySql…I am, did I already say…desperate!

    Please, please, pretty please help this desperate woman here! 😛

    April 16, 2016 at 7:37 pm #886217
    Christian
    Moderator

    Hey Arden,

    In that case, it would be best to directly contact ConvertPlug support. You can do that at https://convertplugonx.freshdesk.com/support/home

    Thanks.

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