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AuthorPosts
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December 21, 2014 at 8:59 pm #168499
Good Evening or Good day friends
My website is http://www.VamaFloors.com and I am using Hostgator.
Every time when I try to Install any of your extensions I will get ERROR 403 – FORBIDDEN.
I try my best to figure out how to bypass this issue, but after two hours I gave up and decided to ask you.
Please help me on how I can avoid this message.Thanks so much
December 22, 2014 at 6:23 am #168831Hi there,
It has come to our attention that some users who are with HostGator are having issues installing Extensions. It has been reported that they receive a 403 error page. We have looked into this and discovered it is a problem with HostGator’s server configuration. They are blocking remote file downloads that originate from Amazon S3, which is where we host all of our products. X relies on the TGMPA library for our extensions system, and there have been reports from other users as well which you can see here. We’re looking into any solutions, however it is a configuration issue on their end. If you’re experiencing this, you may wish to contact HostGator to see if they can lift the restriction for you and/or opt to install the plugins manually as outlined directly above, however automatic updates will not work for situations like this since it is due to a server configuration with HostGator.
One known solution is contacting HostGator support chat and making this request:
“Please whitelist rule ID 1234234″Hope it helps.
December 22, 2014 at 8:57 pm #169464Thanks so very much for your help. Truly you guys the best!
I do have one more question though.
I have 3 websites associated to my business VamaFloors.com VamaFloorcovering.com VamaFlooring.com. These three websites are the same website and I want to make all those exact copy. But I can use API Key for only one of them. Do you guys have any exceptions that I can have either one key will work for all those three websites.
And My other question is if you have any Video tutorial how to copy paste from one FTP to Another the Whole website so I don’t have to make each one by one It Will take a lot of time 🙂
Thanks again so much for your help!
VAHEDecember 23, 2014 at 3:46 am #169673Hi there,
Each API key can validate one website,if you wish to validate other sites you need new licence for them to generate new API key.
Regarding to your second question check this:https://theme.co/x/member/forums/topic/site-migration/#post-135217Hope that helps.
December 25, 2014 at 6:52 pm #171179Thanks so much!
And let me wish you Happy Merry Christmas and wish you more and more customers 🙂December 25, 2014 at 7:12 pm #171182You’re soo welcome as always! And Merry Christmas too 😉
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