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  • #77166

    Seong-Hoon L
    Participant

    I don’t see the customizer option in multisite.
    How do I manually access it? Putting “customize.php?page=import” after /wp-admin/ doesn’t help much (says “You do not have sufficient permissions to access this page.”)

    https://www.dropbox.com/s/zvkhbbq6wsfz3pt/Screen%20Shot%202014-08-04%20at%207.18.33%20AM.png

    #77444

    Mrinal
    Member

    Hi Seong-Hoon,

    Thanks for writing in!

    You need to go each sub site’s WordPress Dashboard then access to Customizer page. For example, if your main domain is http://example.com then http://example.com/wp-admin is your multisite network dashboard. You can’t access Customizer from this network Admin page.

    Say you’ve two sub-sites in this multisite, then you need to http://example.com/subsite1/wp-admin & http://example.com/subsite2/wp-admin to access the Dashboard for each sub site. So customizer would be here: http://example.com/subsite1/wp-admin/customizer.php

    After following the above rules if you still can’t figure it out then please share your website login info here as private reply, I’ll be glad to fix that.

    Have a nice day, Cheers!

    #144653

    Marketing
    Participant

    I am working in a multisite and when I go to …/wp-admin/customizer.php I get “File not found.”

    #145069

    Cousett
    Member

    Hi Josh,
    It may be that you don’t have X enabled as your active theme on the second site in your multisite.

    Each site in a multisite can run a different theme. Please check that you’ve got X active in your second site.

    And if that’s not the problem, we’d be happy to log into your site to take a closer look. Can you send us your website link and login information?

    Thanks!