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  • #1403220
    PhillipAllen
    Participant

    Hello there, I’m a little confused as to what I can do here.

    I wrote an article http://www.unknown-comics.com/what-to-look-for-in-a-comic-artist/ and I was able to copy and paste most of the content I needed from a Google Docs file.

    But just before the Conclusion header I intended on including one additional heading called Reasonable Pricing Plans and below it have 4 paragraphs of text.

    I’m able to add the header (Reasonable Pricing Plans) and a few lines of text. But beyond that, it starts to get weird.
    1st The additional text stops showing up in the live preview.
    2nd When I click save changes it appears to be completing that task.
    3rd When I check if the changes have been made, they haven’t (This is after I already purged both my website and browser cache)
    4th If I am done editing with Cornerstone, I apparently save my work, then click to go back to my previous page it gives me a message saying something along these lines, “You appear to have made changes but they haven’t been saved. Are you sure you want to leave the page?” then it gives me the options to leave or to stay and save my work. No matter what I do it doesn’t save a very specific text.

    I’m able to edit the rest of the article and even add other text fields and headers like the Conclusion section.
    I have tried to make a new post with the same content and it gives me the same problem.

    What am I supposed to do? My article is fine without this bit of information but it’s still incomplete.

    #1403522
    Christopher
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – URL of page in question

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Let us know how we can replicate the issue.

    Thanks.

    #1403936
    PhillipAllen
    Participant
    This reply has been marked as private.
    #1404277
    Nico
    Moderator

    Hi There,

    Would you mind testing for plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes.

    Thanks.

    #1406287
    PhillipAllen
    Participant

    It’s fine now. I just decided to rewrite the text I was going to add in there and it works just fine.

    #1406343
    Prasant Rai
    Moderator

    Glad to hear that, feel free to get in touch with us regarding any further queries about the X Theme and Cornerstone.

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