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  • September 30, 2016 at 10:52 am #1197454
    rkennerney
    Participant

    http://www.Bar43.com … apologies!

    September 30, 2016 at 1:04 pm #1197607
    Joao
    Moderator

    Hi There,

    Kindly update X Theme to version 4.62 in order to be able to update Cornerstone.

    Thanks

    Joao

    November 16, 2016 at 9:17 am #1259431
    mandreina
    Participant

    Hello!

    I have the same problem, Cornerstone is not deleting elements. I see that I need to update but haven’t been able to do that.

    I installed the envato market plugin to have the automatic updates, and there is an update available so I click on it, but it never finishes “updating”.

    How can we fix this?

    Thank you,

    November 16, 2016 at 10:50 am #1259592
    Joao
    Moderator

    Hi There,

    In that case we reccomend you a manual update.

    Please do the following:

    1. Revoke your License from X Addons section (check the bottom of the page) and also remove it from your license page on Themeco.

    https://community.theme.co/my-licenses/

    2. Temporary disable any caching plugins and purge all your server cache.

    3. Delete both X theme (/wp-content/themes/x) and Cornerstone plugin (/wp-content/plugins/cornerstone) by connecting to your FTP (your settings will be saved in the database)

    4. Download the latest copy of X and upload it to your themes folder via FTP OR you can upload the x.zip via Appearance -> Themes section.

    5. Latest version of Cornerstone will be installed automatically when you head over X Addons section. Now you try validating your X theme again and then try to install any other extension and it should function properly.

    Let us know how it goes.

    Thanks!

    Joao

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