[jhlacyParticipant]

Hi,

I’ve just published my website, and the video in the rev slider does not play in Firefox, and several small icons (thumbs up & arrows) are loading in a ver odd way. socialleadershipacademy.com

[ChristopherModerator]

Hi there,

You are using old version of X,Please update your theme and X shortocde referring to theme.co/x/member/kb/updating-your-theme-and-plugins/.

For icon issue please follow:http://davidwalsh.name/cdn-fonts
Let me know how it goes after updating.

Thank you.

[jhlacyParticipant]

Thank you. I’ve updated X, and still having a few issues:

1. Video in slider does not play in Firefox

2. Parallax image shows up as just black in Firefox

3. Mobile versions do not look very good

4. Issue with the menu dropping down to a second line when browser is smaller size and on mobile

Thanks for your help.

[Nabeel AModerator]

Hi there,

1. The video is playing just fine in Firefox, did you check it after clearing your browser’s cache?

2. For the parallax image you’re using in a content band is either corrupt or not uploaded properly. I am getting an error while viewing it. You can check it here http://www.socialleadershipacademy.com/wp-content/uploads/2013/06/Chicago-Skyline1.png

3. Can you please explain issues in mobile version so can take a closer look and suggest you the solution accordingly?

4. To fix the menu dropping down, Please add the following CSS code via Appearance > Customize > Custom > CSS:

@media (max-width: 1258px) {
    .x-navbar .x-nav>li>a {
	letter-spacing: 1px;
    }
}

@media (max-width: 1183px) {
    .x-navbar .x-nav>li>a {
	letter-spacing: 0;
    }
}

@media (max-width: 1109px) {
    .x-navbar .x-nav>li>a {
	padding: 34px 1em 0;
    }
}

@media (max-width: 1040px) {
    .x-navbar .x-nav>li>a {
	padding: 34px .2em 0;
    }
}

Let us know how this goes!

[jhlacyParticipant]

Thank you for your reply.

1. I have tried clearing my browser’s cache and the video still won’t play… that’s very odd to hear that it’s working on your end.

2. If it’s not loaded properly then why does it work in Safari? If it’s corrupt, do you have a recommendation on how to fix this issue?

3. It’s actually looking a lot better on mobile now that I’ve updated to the most recent version of X. Thanks.

4. This code definitely helped, but it still needs to be tweaked a little. There is a certain size when the menu still drops down. Would I just play with the numbers until it works perfectly?

[jhlacyParticipant]

Oh, I forgot to mention. The video in the top slider does not load on my iOS devices.

[RadModerator]

Hi there,

1. For firefox, please use other video format other than mp4, (eg. webm)

Specified "type" attribute of "video/mp4" is not supported. Load of media resource http://69.195.124.199/~sociaow8/wp-content/uploads/2014/10/The-Social-Leadership-Academy-Recruitment-Video-for-Class-of-2015-2.mp4 failed.

Try playing this on firefox http://69.195.124.199/~sociaow8/wp-content/uploads/2014/10/The-Social-Leadership-Academy-Recruitment-Video-for-Class-of-2015-2.mp4 ( if you’re on mac, you will have to allow QuickTime for it to play, though QuickTime will download the entire video first )

2. That’s because player (eg. QuickTime) are allowed or integrated to safari (If you’re on MAC)

3. Okay cool!

4. Yes, you may play with the padding 🙂

5. Yes, not playing on IOS, though I can’t find any issue. Would you mind providing your slider? You can export specific slider and upload to your site, then provide the download url here.

Thanks!

[happydismissedBlocked]

Hi,

mp4, webm doesn´t work.

i use the slider above function, have transparent slider (without slider the function are not available) and set the video-link for the videobackground.
directly as .mp4 or webm, also as permalink, but nothing works. – black background, only my flying logo works 😀

where is the problem?

it´s only work when i integrat the video directly into the slider, but not with the above or below function of x-them!
what´s that?

please help….
thanks

[Kosher KMember]

Hi There,

I just check the source code of your page and I can’t find any .webm video file, All I can see is the .mp4 format.

You could try using video layer instead of background video in your slides (see: http://prntscr.com/5105a5) as it gives you options to insert .webm and .ogv video URL along with .mp4 video format (see: http://prntscr.com/5106bf).

Hope that works for you.

Cheers

[happydismissedBlocked]

Hi,
but the integrated video into the slider have a play and stop button. thats not good.

also in your documentation are listed, that i can use other files as mp4 for this background video function.

why it also works on your demo page?

why there is this function, when it works not great?

cheers!

[happydismissedBlocked]

hi,
all directly videolinks in your theme doen´t work…

only with the revolution-slider…

not good…

content-band – video background not work and so on.
parallax video embed function doesn´t work too!

where is the bug?

thanks for info…

[happydismissedBlocked]

Hi,
also the background for mobile don´t work!
grrrrr… all your seperate fields below the site doesn´t work…

please fix the bugs or tell me what is there wrong..

Mobile Background for slider above i have delete. so you nothting see 😉

thanks for “””FAST””” help…

cheers

[RadModerator]

Hi there,

Before we continue, would you mind providing these informations.

1. OS and version (eg. windows 7, mac Yosemite)
2. Browser and version
3. Screenshots and video recording of what you’re getting.

I have some findings about the video, but I’d like to match it with your tests if we’re on same boat.

Thanks!

[happydismissedBlocked]

This reply has been marked as private.

[Paul RModerator]

Hi,

In that case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[Author]

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