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  • #852993

    litttleflowers
    Participant

    Hello
    I was wondering how we are supposed to update the bundled plugins ?

    From what I read there is no direct updates only from what is provided from Xtheme?

    my Revolution Slider and Layer Slider are saying they need updates but the Slider is not working correctly either?

    So not sure if it needs an update or if something else is going on?

    Thanks,
    Rita

    #853092

    Prasant Rai
    Moderator

    Hello Rita,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #861215

    litttleflowers
    Participant
    This reply has been marked as private.
    #861947

    Lely
    Moderator

    Hi Rita,

    Thank you for the credentials.
    Please note that current supported version is Revolution Slider v5.1.6 and LayerSlider 5.6.2. Please downgrade your revolution slider to this supported version. Please also check this link:https://community.theme.co/kb/integrated-plugins-revolution-slider/

    We do our best to ensure that the version of Revolution Slider included with X is as up-to-date as possible; however, this might not always be the case based on the reasons listed in the “Bundled Version” stated on the link above, which includes stability, release cycles, and the fact that not all updates are necessary.

    Please clarify the issue you were having when using the bundled version of those two plugins. You may give us the direct URL and then description of the issue.

    Always,
    X

    #863311

    litttleflowers
    Participant

    Thank you X 🙂

    How do I go about ‘downgrading’ my plugins? eek

    I have not used LayerSlider at all so far.
    Revolution Slider was the only one. It worked at first but then would not work and I couldn’t figure out how to get it working?

    Hope this helps?
    Rita

    #863749

    Christopher
    Moderator

    Hi there,

    Please delete revolution slider and install it again from XAddons.

    If you already have set up sliders, make sure to export their template before deleting revolution slider. After installing the plugin you can import slider templates.

    Thanks.

    #864064

    litttleflowers
    Participant

    THank you!
    I deleted the Revolution slider, and reinstalled from the XAddons and it still is the 5.2.3.5 version?

    Hope this helps?
    Rita

    #864455

    Christian
    Moderator

    Hey Rita,

    Sorry for the confusion. There’s a new version of Slider Revolution which is no included in X yet but a notification went out. I’ll forward this to our development team.

    Thanks.

    #866898

    litttleflowers
    Participant

    Thanks X
    Is there any way to build a slider other than with Revolution Slider ?

    Or is there a way to build a static image at the top without the slider?

    Thanks!
    Rita

    #867410

    Christopher
    Moderator

    Hi there,

    Only revolution slider could be added above or below masthead.
    There are other sliders as well which you can add them in content area of your page.

    You can setup slider with slider element in cornerstone (http://theme.co/x/demo/integrity/1/shortcodes/responsive-slider/) or layer slider plugin, see : https://community.theme.co/kb/integrated-plugins-layerslider/

    Hope it helps.

    #868217

    litttleflowers
    Participant

    Thanks X!

    I have it fixed! I just changed the template and got it working!
    For whatever reason the other one didn’t want to work.

    Thanks again!
    Rita 🙂

    #868954

    Friech
    Moderator

    Hi Rita,

    Glad you sorted things out. But would you mind to clarify which/what template is not working? so we can take a closer look.

    Thanks.