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  • February 18, 2015 at 7:27 am #209210
    bvganev
    Participant

    Hello,

    I’d like to add a contact form to my website, but I don’t see a shortcode or a page template for it. Do I need to install an additional plugin, such as Contact Form 7?

    It seems strange to me, having in mind all the other functions of the X theme….

    Thank you in advance<2

    February 18, 2015 at 11:39 am #209400
    Zeshan
    Member

    Hi there,

    Thanks for writing in!

    Yes, X is compatible with Contact Form 7 (free) and Gravity Forms (paid) plugins. As these are 3rd party plugins, X cannot bundle them and you’ll need to install them separately. So, you can install Contact Form 7 plugin directly from your admin panel under Plugins > Add New.

    Cheers!

    June 17, 2015 at 9:13 pm #305540
    ethanflackmusic
    Participant

    I am having trouble with the contact form 7 with Cornerstone. When contact form 7 is activated, none of my saved work on page loads in Cornerstone or publishes. Is there any help for this?

    June 18, 2015 at 2:38 am #305768
    TanzNo
    Participant

    I have the same problem…. did you find a solution?

    June 18, 2015 at 3:49 am #305808
    Christian
    Moderator

    Hey there,

    Please give us access to your WordPress admin and FTP. But first, please ensure your X version is 4.0.3 and Cornerston 1.0.2.

    Thanks.

    June 29, 2015 at 2:53 pm #316324
    freshysites
    Participant

    I’ve been having the same issue. Using the latest versions of each. When adding the contact form 7, cornerstone spins and doesn’t show the contact form, but still allows you to add more blocks/sections etc and even appearing to save.

    Would like to see a solution to this.

    June 29, 2015 at 5:54 pm #316463
    Friech
    Moderator

    Hi There,

    Sorry you are having this issue, this is a known bug on latest version of contact form 7 and our Dev Team is still working hard to solve this. In the meantime you can either downgrade to Contact form 7 v7.4.1.2 or place your contact form shortcode on a RAW Content element.

    Thank you for understanding, Cheers!

    July 10, 2015 at 4:59 am #326552
    Antony H
    Participant

    Hi, this isn’t just an issue with Contact Form 7. My X-site started doing this before I installed CF7. When using Cornerstone none of my elements preview – only the background and haeder etc.

    Please could someone help with this?

    Thanks!

    July 10, 2015 at 5:21 am #326562
    Paul R
    Moderator

    Hi Antony,

    Thanks for writing in!

    Kindly open new a new topic, then provide us with your login credentials in there so we could take a closer look.

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks

    November 3, 2015 at 1:07 pm #651126
    bcloud
    Participant
    This reply has been marked as private.
    November 3, 2015 at 3:09 pm #651285
    Jade
    Moderator

    Hi Bruce,

    Kindly make sure that the Mail setting of the contact form has been correctly setup. You can find it in Contact Forms > Edit > Mail.

    Hope this helps.

    November 3, 2015 at 4:45 pm #651374
    bcloud
    Participant
    This reply has been marked as private.
    November 3, 2015 at 5:01 pm #651396
    drold69
    Participant

    Ummmmmmmm…I put in the short code in what exactly? I put it in code snippet and nothing shows up but the short code.

    November 3, 2015 at 6:12 pm #651465
    drold69
    Participant

    Ok I figured it out put it in a text box

    November 3, 2015 at 7:30 pm #651527
    Friech
    Moderator

    Glad you sorted things out. Cheers!

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