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  • January 18, 2015 at 4:20 pm #185672

    busken
    Participant

    Hey, ok, so I must be blind or something.. I just can’t find the visual composer plugin installation files anywhere! And I cannot see that it is already installed either

    In the extensions folder of the installation files I downloaded today I had 13 of the 15 extensions mentioned on the extensions promotion page (http://theme.co/x/extensions/), the two that are missing are Visual Composer and Slider Revolution.

    Can someone please point me in the right direction so I can get the Visual Composer installed and working as it should, as this is driving me crazy!?

    Thanks for any help in resolving this issue 🙂

    Running:
    Wordpress 4.0.1
    X 3.1.1

    January 19, 2015 at 4:55 am #186023

    Rubin
    Keymaster

    Hi There,

    You can manually install Visual Composer by going to the Plugins tab Add New > Upload and then go into your x theme folder under framework/plugins/ inside you will find a zip file called js_composer.zip select it and install the plugin. Now your Visual Composer should be installed.

    January 20, 2015 at 4:49 am #186741

    busken
    Participant

    Hey,

    Thanks. I found it and installed it. It looks like the visual composer is displaying properly when editing, but it won’t update anything on the site.. Oh, and also, when I change what template is chosen under page attribute, nothing happens

    I read the release notes and have followed the instructions without success
    I also tried deleting the js_composer file via ftp and upload again from there

    More background info:
    – as you may have guessed I installed the VC (4.3.5) after the X-theme update
    – I used the demo content function to choose the integrity9 layout

    Please advice.

    Thanks!

    January 20, 2015 at 8:59 am #186933

    Christopher
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    January 20, 2015 at 10:54 am #186990

    busken
    Participant
    This reply has been marked as private.
    January 20, 2015 at 6:27 pm #187226

    Rad
    Moderator

    Hi there,

    Thanks for writing in.

    Fixed it for you, you need correct X shortcode plugin.

    Cheers!

    January 21, 2015 at 11:29 am #188059

    busken
    Participant

    Great, thanks a lot for the quick help!

    January 21, 2015 at 1:22 pm #188214

    John Ezra
    Member

    You’re most welcome! Feel free to contact us again whenever needed. Thanks!

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