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  • #130681

    kathy e
    Participant

    i got a “this site may be hacked” flag on google. i dealt with godaddy and have all of the proper lockdowns in place but i need to get this off of google. i am not a programmer and can’t seem to find the CSS home page where i can put this code (below):

    can someone please help me out here? i have been on the phone multiple times and sent an email and just need to get this simple step done. if you can just say “do this, and this and this, i can do but i can’t seem to find what they are saying i need–the CSS home page where there’s a body and head–

    my site is http://www.kathyescobar.com.

    thank you so much!

    //

    here’s what google says to do.
    HTML tag
    Add a meta tag to your site’s home page.
    1. Copy the meta tag below, and paste it into your site’s home page. It should go in the <head> section, before the first <body> section.
    Show me an example
    <html>
    <head>
    <meta name=”google-site-verification” content=”codeisprovided” />
    <title> My title </title>
    </head>
    <body>
    page contents
    </body>
    </html>
    2. Click Verify below.
    To stay verified, don’t remove the meta tag, even after verification succeeds.

    #130876

    Kosher K
    Member

    Hi Kathy,

    Thanks for writing in and I’m very sorry to hear about your issue,

    First of all, please update your X theme and X shortcode, you’re still using 1.2.0 while the latest version is already 2.6.0

    and we have already implemented an automatic update feature on the latest version which means this will be the last time will you’ll be updating X manually,

    You can follow the update guide from here -> http://theme.co/x/member/kb/updating-your-theme-and-plugins/

    Regarding about your question, you first need to set-up a child theme for that, You can download the child them from here -> http://theme.co/x/member/child-themes/ and install the one that corresponds with the stack you use, (please be aware that you need to re-assign your menus and other widgets when switching theme from one to another).

    After installing and activating the child theme, you need to add this code below in your child theme functions.php ( Appearance > Editor > functions.php ) Make sure to change the meta tag

    add_action('wp_head','cmk_google_verifiy_meta');
    function cmk_google_verifiy_meta() { ?>
    <meta name="google-site-verification" content="codeisprovided" />
    <?php
    }

    I hope this helps and clarifies,

    Have a great day

    #131213

    kathy e
    Participant

    thanks for the help. i didn’t buy x through themeforest, though, so please let me know the alternative to getting the update. thanks.

    #131376

    Paul R
    Moderator

    Hi Kathy,

    You can download the latest version of the theme in the dashboard.
    http://theme.co/x/member/dashboard/

    Thanks

    #131912

    kathy e
    Participant

    i do not mean to be annoying, but i can’t figure out how to update my current theme using this new dowwnload.

    it’s pretty frustrating because i think it should be much easier than it is.

    how could i not have known i was this behind on updates? i have never seen anything inside X in my dashboard that has told me to update.

    i downloaded the newest version and tried to upload it but it said “duplicate file” so i am not sure what to do next. there’s no way i can see that is just to replace with the update.

    can you please walk me through this so i can get the update in properly and then figure out this whole child theme thing so i can get this code in as soon as possible.

    thank you. i’d love to have this done this weekend.

    #131921

    Rad
    Moderator

    Hi Kathy,

    Automatic update was just made possible with X theme 2.5.0. If you’re coming from older than 2.5.0, then you will have to do manual update.

    You may check this thread for further instruction.
    http://theme.co/x/member/forums/topic/visual-composer-wont-work-after-update/#post-73671

    Thanks!

    #132081

    kathy e
    Participant
    This reply has been marked as private.
    #132087

    kathy e
    Participant
    This reply has been marked as private.
    #132092

    kathy e
    Participant
    This reply has been marked as private.
    #132112

    Kosher K
    Member

    Hi Kathy,

    The problem I see is because you haven’t updated X theme yet,

    I can see you’re still using x version 1.2.0 http://kathyescobar.com/wp-content/themes/x/style.css

    Can you provide wordpress and FTP access to your site? If you can do a back-up for your site, I’ll update X theme for you.

    Cheers

    #132117

    kathy e
    Participant
    This reply has been marked as private.
    #132126

    Kosher K
    Member

    HI Kathy,

    I have already updated X theme and X shortcode for you, and I can see your site is working properly.

    Let us know if you encounter some issues with the recent update.

    You might also want to check the Changelog for you to know the things, (functions or feature) that has been removed/added/changed/modified between your old version and the latest version.

    Have a wonderful weekend,

    Cheers

    #132201

    kathy e
    Participant
    This reply has been marked as private.
    #132263

    Rad
    Moderator

    You’re always welcome Kathy!

    #871056

    luxmedesigner
    Participant

    You can also use a plugin called Jetpack to verify google, bing and pinterest. It is a great plugin with a lot of options. Just copy and paste the code in the fields indicated under Tools, once the plugin is installed. You need to create the sitemap.xml and robot.txt files prior to this though. Cheers!