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  • #338613

    Susan S
    Participant

    I added animated gif files to my media library & I have easy media pro upgrade. When I add them to my page via inserting media like a pic, they don’t animate. Is there a way to do this?

    http://changeyourbeliefsnow.com
    wordpress 4.2.3

    Xtheme 4.04 nrenew 8 child theme woops just updating to 4.0.5 now
    shortcodes 3.2

    Susan

    #338848

    John Ezra
    Member

    Hi there,

    Thanks for writing in! Inserting an animated gif is the same process of adding any image, like you did. The only setting to watch out for is for you to insert the original (Full-size) and not a resized copy. Once you do this it should work, if not please update us and we’ll take a closer look. Thanks!

    Another important note: Upon checking your site, we see that you still have X-Shortcodes activated. Please deactivate and delete X-Shortcodes. Then install Cornerstone even if you don’t intend to use our new page builder. Cornerstone retires and replaces X-Shortcodes. The shortcodes required for X to funciton properly are within Cornerstone, hence it is a required plugin.

    This should fix other issues on your site. Thanks!

    #341701

    Susan S
    Participant

    When did this change? I have been having trouble with a plug in that I did not install call auto optimize. Do you know anything about that?

    #341708

    Zeshan
    Member

    Hi Susan,

    This change came with our X 4.0.0 update. You can review our Changelog for more information. As for the 3rd party plugin, regretfully, we cannot guarantee their compatibility with the theme or provide support for 3rd party plugins.

    Thanks!

    #341715

    Susan S
    Participant

    Also, do I need to delete short code menu plug in?

    #341725

    Christopher
    Moderator

    Hi there,

    Please install Cornerstone which is replacement of X shortcodes. Then you can delete X shortcodes plugin.

    Thanks.