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  • #903213
    Luke Chiodo
    Participant

    Hello Theme Co.
    I’m checking my site on search engines, and found that the ALT TAG is missing from the website’s logo in the menu navigation bar, despite the ALT tag being present in wordpress media admin.

    What can I do to include the ALT Tag with the logo being displayed?

    See image.

    Thanks
    Luke.

    #903953
    Rad
    Moderator

    Hi there,

    Thanks for posting in.

    Where did you set your ALT tag in admin? It should your site’s description under WordPress’s setting.

    Would you mind providing your site’s URL and admin login credentials in private reply? It can be related to cache too.

    Thanks!

    #982993
    Thai4more
    Participant

    Dear X, I put alt tags with any image on my site, but a seo check program says i have 14 alt tags missing, when i check in wordpress media they are there, any idea what can cause this problem?
    Thanx in advantage, best regards Corrie

    #983510
    Friech
    Moderator

    Hi Corrie,

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    Cheers!

    #983754
    Thai4more
    Participant

    Dear X- Thank you, this is my URL http://www.4morefightshorts.com
    and this are the pics with missing alt tags so maybe you can see whats wrong about it:











    #983904
    Christopher
    Moderator

    Hi there,

    Cornerstone image element doesn’t display alt tag, you can add a text element and insert <img> tag to fix this issue.

    e.g:

    <img class="x-img x-img-none" src="https://www.4morefightshorts.com/wp-content/uploads/2016/01/fight-short-fearless.png" alt="alt text">

    Hope it helps.

    #988577
    Thai4more
    Participant

    Dear X, Sorry i didnt no that you need also fill in the alt tags in cornerstone below the images, all fixed now, thanx. But only the favicon has missing alt tags, any idea how to insert them? thanks in advantage, best regards corrie

    #989005
    Rue Nel
    Moderator

    Hello There,

    Upon checking on the page, most of the images has already the alt tags. That also includes your logo as shown here:

    Could you please point us which of the image has the missing alt?

    Since you are using SiteGround, could you please disable the supercacher in your hosting panel? The SuperCacher is developed by SiteGround exclusively for their customers. It increases the number of hits a site can handle and boosts the website loading speed. The SuperCacher includes 4 different caching options for maximum optimization of your websites. You can access the tool by clicking on the SuperCacher icon in your cPanel.

    For more information about this, please check it out here: https://www.siteground.com/tutorials/supercacher/supercacher_intro.htm

    Thank you.

    #989502
    Thai4more
    Participant

    Dear X, Its the favicon wich i have no access to to place the alt tag, its this one

    Thanks for all your help.
    By the way i need extended support soon, do you have a link for me, where i can buy it? thanks in advantage, best regards corrie

    #989912
    Jade
    Moderator

    Hi Corrie,

    Favicons do not have to have alt tags with them. You may check it here as per W3C standards: https://www.w3.org/2005/10/howto-favicon

    Your Themeco account will stay active even after the 6 month support period as many customers use the forums for interactions beyond support such as licensing, etc, thus you can still post and get answers here in the forum.

    Hope this helps.

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