[anilise cParticipant]

Hi

m,y site is winsli.com

Iasked this question yesterday but I don’t know where to find the reply?

I just uploaded divi to another site and it was really easy. No probs. I have had probs with X many times because of css.
ANyways……I need an update on my X theme. and COrnerstone. In fact I can’t delete when I mess up in X theme so I have to be very careful creating a page.

Im going to use divi for my other site. because they have a divi builder, but keeping X for my current site.
BUt please help with uplaoding new version. I can’t access the API code and I think you said I don’t have one anymore. ??? my email is watermelon6@protonmail.com since I don’t know where to find replies.. THANK YOU

[Michael BourneParticipant]

You can find replies right here in this very thread, once a Themeco support staff answers you. 🙂

[anilise cParticipant]

Ok, where are they?

[anilise cParticipant]

Corner stone is not working. I can’t delete. Please answer this question on How I can fix it.
Thank you.

I will post one question at a time.

[NicoModerator]

Hi There,

Thanks for writing in.

Please refrain from bumping or replying on your own thread. It will put the thread to newest. We answer from oldest to newest. As you could see in the sidebar.

There are 2 ways to update your X theme.

Thru your wordpress updater(automatic) or thru FTP(manual). You could check the link below for updating guide:

https://community.theme.co/kb/updating-your-theme-and-plugins/

In regards to last question, would you mind sharing us more details why it is not working and you can’t delete cornerstone.

Probably details on how to replicate the issue.

Thanks.

[anilise cParticipant]

Hi,
I had to hire someone to update x theme. So that is done.
Your code is valid but looks like it has already been used on another site. You can revoke and re-assign within your Themeco account. this site name used to be dwindli.com but i changed the domain to winsli. I changed the name in the manage section in themeco, but maybe it is not registering???

I am trying to validate my X theme and getting the message that it needs to be managed. I logged in and went to the manage page in themeco. It says for help please contact you but doesn’t give a contact number or email.

Here is my purchase 0f3b8bd5-99d1-498a-be49-fb4719ae253f please help me validate so I can update x theme and hopefully cornerstone.

{in cornerstone is I enter a box of text or image or anything and then want to delet it. Two buttons come up Yep or Nop…..those buttons don’t work and so you get stuck on that page }

[anilise cParticipant]

ok my site is not validated.

only cornerstone doesnt work

[JoaoModerator]

Hi Anilise,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks

Joao

[anilise cParticipant]

Thank you for your reply, Joao.

I’ve taken care of the situation.

All the Best,
Anilise

[Prasant RaiModerator]

Happy to hear that. Feel free to ask us again. Have a great day! 🙂

[Author]

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