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  • #978918

    kgarvey
    Participant

    I had to create a video to show exactly whats happening.

    Ive searched for a few fixes already but havent managed to find the answer.

    Here is what happens. If you click a menu item and move away from it while loading a border (box) appears around the item.

    Watch the video and you will see what happens.
    http://youtu.be/DIFIydCRkGc?hd=1

    The best easiest way to tell you how to recreate it is to click on the menu item of the page your on so if you on contacts click contacts again and move the mouse away from the menu item while loading

    Click Here to go to the contacts page

    #979412

    Rahul
    Moderator

    Hi there,

    Sure you could use this custom CSS (Customizer > Custom > CSS)

    .x-navbar .x-nav > li > a:hover, .x-navbar .x-nav > li.current-menu-item > a {
      box-shadow: none;
    }

    Thanks

    #982137

    kgarvey
    Participant

    still happens… when you click it while its loading move your mouse away… it happens on the down arroww on the slider also

    #982209

    John Ezra
    Member

    Hi there,

    Thanks for writing in! Your video is not viewable as it is set to private. Please switch it to public or unlisted so we can see what you mean. We aren’t able to replicate the issue on our end. Please also tell us what browser you are using and what device. Thanks!

    #982739

    kgarvey
    Participant

    Video set to public sorry about that

    Checked it in Mac and PC Firefox on both. I think it happens also.

    #982845

    Rahul
    Moderator

    Hi there,

    I can confirm that it is not the case on my browser. It doesn’t replicate on my end. Would you mind trying the same in the incognito mode of your browsers please?

    Thanks

    #984001

    kgarvey
    Participant

    Yes incognito mode it still happens. on more than one PC.

    Try this in firefox, click on contacts then move your mouse away from the link without waiting. an orange border appears untill the page loads like in the video

    #984193

    Thai
    Moderator

    Hi There,

    Try adding the following CSS under Customizer > Custom > Edit Global CSS:

    a:focus, 
    a.x-btn:focus, 
    select:focus, 
    input[type="file"]:focus, 
    input[type="radio"]:focus, 
    input[type="submit"]:focus, 
    input[type="checkbox"]:focus, 
    input[type="button"]:focus {
            outline: none !important;
    }

    Hope it helps.

    #987407

    kgarvey
    Participant

    thanks that worked perfectly

    #987441

    Lely
    Moderator

    You’re welcome!

    Always,
    X

    #994213

    secBIT
    Participant

    Hi,
    ith ink that “problem” came up with the last update. have it now on both sites which i updated – it wasnt there before.

    or am i wrong?
    Regards,
    Patrick

    #994474

    Rahul
    Moderator

    Yes, this is a known issue and it should be addressed in the next update.

    Thanks