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  • #1352607
    isavan19
    Participant

    I have done it before but now i need to edit it and make the logo fit the whole icon in the browser. I attached the screen shot how it looks. Please help me how to set it up and fix it step by step.

    Thank you!

    #1352696
    Rahul
    Moderator

    Hi there,

    Please add favicon under Customize -> Site Icons.
    When setting the path to your favicon, make sure you are using the β€œ.ico” format.A 152Γ—152 PNG should be used for your touch icon, and a 144Γ—144 PNG should be used for your tile icon.

    Hope it helps.

    #1368987
    isavan19
    Participant

    Sorry I’m still not clear how to fix it. I tried to figured it out. Can you be a little more specific and show me steps how to do it.

    Thanks

    #1369078
    Rupok
    Member

    Hi there,

    Let me explain this a bit for you. This little icon that shows on browser Tab called Favicon. You can set the Favicon from Customize > Site Iconshttp://prntscr.com/e88ac6

    Favicon image should be “.ico” format and the dimension should be 32×32 or 64×64. Assuming you don’t have any .ico but you should have .jpg or .png for the icon you are trying to use. So you can use a site like this – http://www.favicon.cc/ to generate your Favicon and download to your PC. Then upload it from WordPress Dashboard > Media and grab the URL. Then place the image URL within Customize > Site Icons > Favicon (Set path to image below).

    Hope this explains better.

    Cheers!

    #1374015
    isavan19
    Participant
    This reply has been marked as private.
    #1374514
    Rupok
    Member

    Hi there,

    Thanks for writing back. Looks like you have added this as Favicon – http://virtzy.com/wp-content/uploads/2017/02/Virtzylogo6464.png and it’s showing fine – http://prntscr.com/e9rko5

    It might not appear on your end immediately due to cache. However I’d suggest to use the name favicon.ico for the image and place on the root of your site using FTP. That is it should be accessible here – http://virtzy.com/favicon.ico

    However it’s working fine that you already selected and you are good to go.

    Cheers!

    #1381631
    isavan19
    Participant

    Sorry i still cant figure it out. I see the logo but it show thats it cut in half, I want to make it a full logo. http://virtzy.com

    I even cleaned my cache to reload it and it the same. Please advise on how to move forward.

    Thanks

    #1381798
    Jade
    Moderator

    Hi there,

    Kindly try to resize the logo file to smaller dimension then clear your cache again.

    Let us know how it goes.

    #1386643
    isavan19
    Participant

    done that still no luck! πŸ™

    can you please take me from the beginning steps how i could add the logo so it fits the screen.

    thank you!

    #1386810
    Lely
    Moderator
    #1387747
    isavan19
    Participant
    This reply has been marked as private.
    #1388428
    Friech
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Regarding the email news letter, are you referring to the content dock? I am seeing it as empty but no error. Please clarify.

    Thanks.

    #1389039
    isavan19
    Participant
    This reply has been marked as private.
    #1389044
    isavan19
    Participant
    This reply has been marked as private.
    #1389333
    Friech
    Moderator

    Hi There,

    You can paste back your Email Form shortcode on Appearance > Widgets > Content Dock.

    I don’t see the Cornerstone asking for license, either way do not worry about that if you have a license of x|theme and your site is validated. We will deal with that later if it really causing an issue.

    This is your new favicon right? It is working on my end now. Please clear your browser’s cache or try previewing the page on a different browser.


    screenshot

    I’m afraid you have a bigger issue, your site is already in latest WordPress and so does your Cornerstone. But your X|Theme is out of date (v4.1.1), you need to address this to avoid incompatibility issue. Update the extensions as well, you can refer to the link below for the latest versions.

    Version Compatibility

    Before you update the theme, please navigate to Addons > Customizer Manager > Export and download your Customizer settings. Keep this file on your local machine just in case your customizer setting gets reset.

    Updating Your Theme and Plugins

    I suggest you do the Manual Updates. See the MANUAL X UPDATE VIA FTP part on the link provided above.

    Let us know how it goes.

    Cheers!

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