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  • May 11, 2016 at 6:54 am #985686

    carder
    Participant

    Guys

    my site insists on an API key to validate X.

    I keep getting referred back to the licences page under my account but simply cannot figure out how to generate an API key.

    Can you help, I’ve been around this circle 7 times now I freely admit this is likely my fault but I just cannot figure it out.

    cheers

    CARDER

    May 11, 2016 at 6:56 am #985687

    carder
    Participant
    This reply has been marked as private.
    May 11, 2016 at 8:50 am #985837

    Joao
    Moderator

    Hi There,

    You don´t need any longer to generate an API KEY to register X.

    You can register your X theme using your Envato Purchase Code.

    If your theme is requiring API key and you cannot update it via Worpdress, please update it via FTP.

    Download the latest version of X and the New version of your Child theme at your Themeco Dashboard

    https://community.theme.co/dashboard/

    https://community.theme.co/child-theme/

    ***BEFORE FOLLOWING THE NEXT STEPS WE DO RECCOMEND YOU TO DO A BACKUP OF YOUR WEBSITE.

    How to Upload X Manually:

    1.Temporary disable any caching plugins and purge all your server cache.

    2. Delete both X theme (/wp-content/themes/x) and Cornerstone plugin (/wp-content/plugins/cornerstone) by connecting to your FTP (your settings will be saved in the database)

    3. Download the latest copy of X and upload it to your themes folder via FTP OR you can upload the x.zip via Appearance -> Themes section.

    4. Latest version of Cornerstone will be installed automatically when you head over X Addons section. Now you try validating your X theme again and then try to install any other extension and it should function properly.

    Let us know how it goes.

    Regarding the Child Theme please refer to this topic:

    https://community.theme.co/forums/topic/child-theme-updates/

    Once you do that. You will be able to register your theme using your Envato Purchase Code. If you cant register, please follow this steps:

    1] Please login to your account and revoke the license. https://community.theme.co/my-account/
    2] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
    3] Go back to X Addons > Home again, and insert the license again.

    Hope that helps,

    Joao

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