[gselwayParticipant]

After support from the Hover Effects team, they have advised that something is broken with my current Cornerstone installation. Screenshot attached.

I am new to WordPress and therefore Cornerstone and I’m not aware I have done anything to break it. I recently updated it which had no impact on the Hover Effects (it didn’t work before or after the update).

I have tried to create an Accordion element (which is installed by default with cornerstone) and it seems something is also blocking that element from making a preview.

The following page has been created as a test: https://toolsfordigitalmarketers.co.uk/?page_id=408&preview=true

Please help!

Thankyou.

[ThaiModerator]

Hi There,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link login to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[gselwayParticipant]

This reply has been marked as private.

[RupokMember]

Thanks for writing in! It seems your some of your scripts are not loading because it has been blocked from loading by Cross-Origin Resource Sharing policy – http://prntscr.com/bcpozh

Looks like your host doesn’t allow for cross origin. Please try adding this to your .htaccess file:

<IfModule mod_headers.c>
    Header set Access-Control-Allow-Origin "*"
</IfModule>

Please see http://enable-cors.org/ for more details.

Hope it helps.

Cheers!

[gselwayParticipant]

This reply has been marked as private.

[Paul RModerator]

Hi Gavin,

Yes, you may contact your host regarding this issue.

Would you mind providing us your ftp login in private reply we would like to try the code provided above as it usually fixed this error.

Thanks

[gselwayParticipant]

This reply has been marked as private.

[Paul RModerator]

Hi Gavin,

I have added the code and it seems to be working.

http://screencast.com/t/zrW9vr1db

Kindly check on your end.

Thanks

[gselwayParticipant]

Hi

Unfortunately the Hover Effects still does work.

Kind Regards

Gavin

[gselwayParticipant]

Rather – does not work!

[RadModerator]

Hi there,

How should the Hover Effect works? Would you mind providing a sample where it works?

Thanks!

[gselwayParticipant]

This reply has been marked as private.

[Paul RModerator]

Hi Gavin,

I am getting this warning trying to access your site.

http://screencast.com/t/jS81HL6GD

It sounds like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

Thank you for your understanding.

[Author]

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