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  • August 22, 2016 at 1:22 pm #1141873

    Nuera
    Participant

    I’m trying to prevent the poster image from loading before the video on my homepage video.

    Thanks!

    August 22, 2016 at 2:56 pm #1142017

    Nuera
    Participant
    This reply has been marked as private.
    August 22, 2016 at 3:43 pm #1142077

    Nabeel A
    Moderator

    Hi there,

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    August 22, 2016 at 5:23 pm #1142209

    Nuera
    Participant

    Whoops! So sorry… our testing site is at fenetex.nueramarketing.com

    Right now I have the start point of the video set to nearly the exact point the poster image is taken. It’s a workable solution, but I’d prefer to have a slightly cleaner first impression.

    Thanks, and let me know if you need any login info.

    August 22, 2016 at 8:40 pm #1142439

    John Ezra
    Member

    Hi there,

    Thanks for writing in! Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    August 22, 2016 at 8:56 pm #1142463

    Nuera
    Participant
    This reply has been marked as private.
    August 23, 2016 at 3:21 am #1142737

    Christopher
    Moderator

    Hi there,

    According to revolution slider document https://www.themepunch.com/revslider-doc/main-background/ setting up cover image is required. If you don’t add cover image you won’t be able to save the slider.

    Thanks.

    August 23, 2016 at 3:52 am #1142766

    garotanzi
    Participant

    Hi there,

    I was wondering what plugin is used to get the video as my main banner, as seen on the demo for Identity i believe.

    Also, the alignment has gone a bit off on my home page as i have accidently deleted a column which has caused my title and text to be off centre.

    Could i please give you my details so that you can have a look?? Thank you

    August 23, 2016 at 7:49 am #1142985

    Paul R
    Moderator

    Hi,

    It is built using the revslider plugin.

    https://community.theme.co/kb/sliders/

    Can you provide us your site url so we can take a closer look.

    Thanks

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