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  • April 13, 2016 at 6:57 am #879860
    kellymowrer
    Participant

    WP 4.5
    X version 4.3.0
    VC Version 4.8.1

    Any ideas? Thanks!
    mymeditativeyoga.com

    VC bar is there but not content, sounds like I’m not the only one.

    April 13, 2016 at 12:04 pm #880408
    Thai
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    April 13, 2016 at 12:14 pm #880426
    kellymowrer
    Participant
    This reply has been marked as private.
    April 13, 2016 at 4:41 pm #880933
    kellymowrer
    Participant

    I’ve seen some users having luck (with misc themes) installing newest VC version (4.11 i think) which seems to have fixed the 4.5 breaking it issue. Will you be releasing an update to X that includes this? Took a few days off of work to get some work done on my site and now I’m a bit stuck…

    April 13, 2016 at 9:46 pm #881295
    Lely
    Moderator

    Hello Kelly,

    Thank you for the credentials.
    Please check the message at the top of this forum.
    Regarding Visual Composer compatibility issues, version 4.11.2 is now available via automatic updates. You will need to be running X 4.4.2 for it to appear.

    Hope this helps.

    April 14, 2016 at 5:44 am #881956
    kellymowrer
    Participant

    Ok great, it says my theme is up to date but apparently it isn’t – how quickly will it autoupdate, or do I need to update manually?

    April 14, 2016 at 6:07 am #881986
    kellymowrer
    Participant

    Thanks so much by the way for your team’s consistently excellent support, I truly appreciate it!!

    April 14, 2016 at 11:49 am #882635
    Jade
    Moderator

    Thank you so much Kelly.

    April 15, 2016 at 5:26 am #884050
    kellymowrer
    Participant

    My site has not yet auto-updated – should this update automatically and when can I expect that? Thanks!

    April 15, 2016 at 5:37 am #884065
    citified
    Participant
    This reply has been marked as private.
    April 15, 2016 at 5:41 am #884072
    citified
    Participant
    This reply has been marked as private.
    April 15, 2016 at 3:22 pm #884789
    kellymowrer
    Participant

    Hi just wanted to let you know that I did a manual update of X and also VC to latest version and that fixed it. Thanks again for being super responsive.

    April 15, 2016 at 4:08 pm #884858
    Jade
    Moderator

    You’re always welcome Kelly. 🙂

    Hi @citified,

    I have tried making changes in your customizer and it seems to be saving the changes fine. Would you mind trying it out again? Thank you.

    April 20, 2016 at 2:04 pm #892337
    expertdetailstn
    Participant

    I’m having same problem. Why does it say that I do not have a license to visual composer? Doesn’t it come with X?

    April 21, 2016 at 2:09 am #893148
    Darshana
    Moderator

    @expertdetailstn

    Please refer to the above post (https://community.theme.co/forums/topic/hi-i-updated-to-wordpress-4-5-and-now-visual-composer-broken/#post-881295).

    Hope that helps.

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