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  • #903508
    bgrill881
    Participant

    I updated my X theme and Cornerstone plugin and my Hero Slider on my home page now shows a scrolling white space. Afrlsbhub.com is the client site. I have tried to place the slider element, raw code, text and nothing is working. Any help is MUCH appreciated!

    #903521
    bgrill881
    Participant
    This reply has been marked as private.
    #904303
    Paul R
    Moderator

    Hi,

    Thanks for writing in!

    Upon checking, It looks like Soliloquy plugin is broken.

    http://screencast.com/t/HLfxpBobO

    Can you try reinstalling it by deactivating and deleting the plugin. Then install it back via Addons > Home.

    Thanks

    #904520
    bgrill881
    Participant

    Paul,
    Thanks for the assistance. I went ahead and deleted it then pulled it back in through the addons. However, still no dice. I tried to do it again and flush the cache and still an issue. All of the old sliders came back when I reinstalled it, not sure if that has implications or not?

    #904556
    bgrill881
    Participant

    Also, I am now getting an HTTP error when trying to upload images to the media library. I am starting to think these two issues are connected?

    #905386
    Rue Nel
    Moderator

    Hello There,

    To resolve the HTTP error in your site, please insert this following code in your child theme’s functions.php file.

    // Fixed http error in WP 4.5 Imagick settings'
    // =============================================================================
    add_filter( 'wp_image_editors', 'change_graphic_lib' );
    function change_graphic_lib($array) {
      return array( 'WP_Image_Editor_GD', 'WP_Image_Editor_Imagick' );
    }
    // =============================================================================

    Could please re install Soliloquy plugin using ftp? Would you mind providing us the ftp login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your credentials, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – FTP Hostname
    – FTP Username
    – FTP Password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

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