Tagged: x
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AuthorPosts
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April 27, 2016 at 11:47 pm #903508
bgrill881ParticipantI updated my X theme and Cornerstone plugin and my Hero Slider on my home page now shows a scrolling white space. Afrlsbhub.com is the client site. I have tried to place the slider element, raw code, text and nothing is working. Any help is MUCH appreciated!
April 27, 2016 at 11:53 pm #903521
bgrill881ParticipantThis reply has been marked as private.April 28, 2016 at 11:01 am #904303
Paul RModeratorHi,
Thanks for writing in!
Upon checking, It looks like Soliloquy plugin is broken.
http://screencast.com/t/HLfxpBobO
Can you try reinstalling it by deactivating and deleting the plugin. Then install it back via Addons > Home.
Thanks
April 28, 2016 at 1:42 pm #904520
bgrill881ParticipantPaul,
Thanks for the assistance. I went ahead and deleted it then pulled it back in through the addons. However, still no dice. I tried to do it again and flush the cache and still an issue. All of the old sliders came back when I reinstalled it, not sure if that has implications or not?April 28, 2016 at 1:59 pm #904556
bgrill881ParticipantAlso, I am now getting an HTTP error when trying to upload images to the media library. I am starting to think these two issues are connected?
April 29, 2016 at 4:29 am #905386
Rue NelModeratorHello There,
To resolve the HTTP error in your site, please insert this following code in your child theme’s functions.php file.
// Fixed http error in WP 4.5 Imagick settings' // ============================================================================= add_filter( 'wp_image_editors', 'change_graphic_lib' ); function change_graphic_lib($array) { return array( 'WP_Image_Editor_GD', 'WP_Image_Editor_Imagick' ); } // =============================================================================Could please re install Soliloquy plugin using ftp? Would you mind providing us the ftp login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your credentials, we will be happy to assist you with everything.
To do this, you can make a post with the following info:
– FTP Hostname
– FTP Username
– FTP PasswordDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thank you.
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