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January 15, 2015 at 8:32 am #183673
Here are things tried so far for the site orendacapital.co specifically on the page orendacapital.co/investmentcenter On the first try I got an error regarding exceeding memory limits on shortcodes.php . I tried to edit that file to increase memory size, but I don’t have writing permissions because Godaddy doesn’t allow it.
I then tried to increase memory size through editing the header file from WordPress. This worked, but generated another issue: ‘Fatal error: Maximum execution time of 30 seconds exceeded’ for some other php file. This means that probably there’s an infinte loop in one of the theme’s php files.
This is why I can conclude that there’s a problem with the theme you have installed(the errors appearing in the WordPress include files), which means that you should try to contact support for this theme to guide you into fixing the problem (or even better to put out a theme update that fixes the issue).
I have also tried deactivating all the plugins to see if one was causing this fatal error, but it did not help.
Can anyone point me in the right direction or login and try to fix this issue?
January 15, 2015 at 8:51 pm #184108Hi there!
Thank you for using the theme!
Please increase the memory limit to at least 256M. The first thing you can do is to enter the following lines in your wp-config.php file at the root of your installation:
define( 'WP_MEMORY_LIMIT', '256M' ); define( 'WP_MAX_MEMORY_LIMIT', '512M' );
ini_set('max_execution_time', 300);
You can also contact your hosting provider if you’re not comfortable doing the adjustments yourself. This should fix the issue unless your hosting provider has a limit on these parameters. Kindly read the documentation for a comprehensive info about the subject: http://theme.co/x/member/kb/solutions-to-potential-setup-issues/
Hope that helps.
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