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I have the Developers Edition of Gravity Forms. It is installed on the same WP install I have running X Theme. When I go into the Cornerstone editor, select the Gravity Forms element and input it into a page, I don’t get any of the active forms I have set-up (see attached) in the dropdown menu.
If I manually use the Gravity Form embed code all the forms work. But I’d like the dropdown to work.
Even stranger, if I save the page, not selecting a form in the dropdown and not using the embed code, and then view the page the first form appears. The options for the “Show Title” and “Show Description” also work.
Any ideas what might be going on?
Tommy
weBranding (this is the site I am working on, having an issue with)Hi there,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / passwordDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thanks.
This reply has been marked as private.I posted this exact same below in that other thread I mentioned above, but in case you don’t see it, let me say it again.
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Just as an aside I do like to give complaints where complaints are do and if there is some other place I can post this where people who might be on the fence about buying this theme can see it, let me know and I’ll post it there.
This theme flat out rocks at every level! I’ve used several of the “popular” advance WP themes for a number of projects. The three most used: Enfold, Avada, Divi (to name just three). You guys/gals are far superior IMHO for several reasons:
1. The Stacks options are stellar and a great jumping off point to start development.
2. Your documentation is second to none (love the videos), and yes I do actually read/watch them :). And I guess because of the popularity of the theme, I could have asked like 50 questions here, but all I have to do is a quick Google search and the info I need from the forums is right at my fingertips. I have a .txt document running into the thousands of lines with all the tweaks and custom CSS you have provided people.
3. Cornerstone took me a little to get used to, having gotten used to using Visual Composer and the Diva page builders for months. I will admit a few times I got a little upset and almost threw my hands up in the air, still making a few missteps, but I can see once I get it down (only been using it for a week or so), Visual Composer will be something I will not go back to (or want to go back to).
4. Support. Quality support. Honestly, I’ve seen time and time again when I do a Google search and drilling down in your responses here you often provide an amazing level of detail. I assume, but maybe you don’t know this, you often provide info other themes would say, “we don’t support that question, we suggest you look for a WP developer to help you.” I don’t think I’ve ever seen that said here and I’ve read dozens if not far more of the “technical” and/or “in the weeds” threads here.
Just had a brand new client buy a license. Another long-term client planning on buying four next week.
I’ve been playing around with all these “advance” themes to find one I want to use for pretty much every project. You got me hooked :). And when I send out an email to my 100+ current but mostly former clients I’ve built WP sites the last 5+ years showing them what I’ve done with my site, and saying “wouldn’t you like something like this?” I bet I sell more.
I made a New Years resolution years ago to take a few minutes each week to thank somebody for a quality product, and you are that in spades, instead of spending that time bitching about a sh*tty product. You know maybe Karma and all :).
Hey Tommy,
Thank you for amazingly kind words! It means the world to us and we appreciate your time.
Please share your admin credentials in a private reply so we can investigate this issue further for you.
Once again, thank you very much!
This reply has been marked as private.Hello There,
It appears that you are using an older version of X(4.3.4). X 4.4.2 and Cornerstone 1.2.4 are now available! This release contains several bug fixes and we’re quite excited about the new features, so be sure to check out the changelog. Please do update to the latest version. After doing the updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.
Please let us know how it goes.
